Kasano Holidays

I liked the property is close to the Sendai station and also near the ichibancho, facilities are clean and neat

We had a wonderful stay at the Hotel Monterey Sendai. It has an old world charm, and the spa on the top floor is delightful. It is very close to the central train station and in a fantastic part of the city. Highly recommend the hotel- we would definitely stay there again.

Excellent location and service. No negative side

Rather like taking a Ryokan experience and superimposing a luxury spa. We did not even manage to get our bags into the entry without having a young attendant in kimono insist upon her loading them into a luggage cart and bringing them inside for us. Staff had very little English but made every effort to make our sign-in seamless. We had a traditional tatami room, which was more like a small house in scale. The onsen experience was delightful. Breakfast and dinners we took in the Japanese restaurant, all top quality. We were the only non-Japanese guests (at least, we never saw any others). Our room had traditional floor seating but also a sitting area next to the balcony with regular chairs/table, lovely view and very quiet (at least until the buses started their motors in the morning).

This hotel provides nice size rooms with comfortable beds, excellent en suite bathroom facilities, and spaces to sit. The reception area provides free drinks and snacks starting in the afternoon. The staff is friendly and their English was the most functional we encountered on our trip around northern Japan. The location near Sendai train station is very convenient and the 7-11 next door was useful. This was a very comfortable place to end our trip.