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关于尼帕拉亚酒店的点评

2.5 out of 5
尼帕拉亚酒店
Kwabahal 17, Thamel, Kathmandu

点评

8.2

很好

10 分 - 超赞。17 条好评，共有 37 条点评" "
8 分 - 还可以。13 条好评，共有 37 条点评" "
6 分 - 一般。2 条好评，共有 37 条点评" "
4 分 - 很差。2 条好评，共有 37 条点评" "
2 分 - 糟糕。3 条好评，共有 37 条点评" "

8.0/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Huei chen

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

6/10 一般

SZE MAN

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚
Hotel Nepalaya 于 2020年03月6日 的回复
Thank you

8/10 还可以

Sze Wing Candy

满意：清洁度、员工和服务、客房舒适度
Fair Room, Good Services, Loud Noises
The room and the services were so far good, but do be aware of the noises that could happen at night when people knocking on doors and talking at the corridor. The noises was so loud that I could not sleep at all.
2018 年 11 月入住 2 晚
Manager Nepalaya 于 2018年11月12日 的回复
Dear Wing, Thank you very much for your review. From now, we will be more aware of the noise. Sometimes the cultural difference of our guest brings such situations. We tried our best but mostly depends on the guest themselves.

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
The staff were very kind and helpful!
2024 年 2 月入住 2 晚

2/10 糟糕

sasha

8/10 还可以

SATOSHI，Mihara

满意：清洁度、员工和服务、服务设施
2024 年 1 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
호텔 네팔라야 칭찬합니다.
친절한 직원들, 편안한 숙소, 루프탑에서 즐기는 편안한 조식 모두 좋았습니다. 혼자 여행으로나 친구들과 함께 여행으로나 매우 추천합니다.
2023 年 10 月入住 1 晚

4/10 很差

Kul

与家人出行
不满意：住宿条件和设施，清洁度
I stayed 3 nights by booking 3family rooms. Rooms need to be cleaned and updated. My son was bitten by mosquitoes inside the room at night and got infected and had to hospital. Staff were friendly. Overall not the same it looked while booking online. Deceivingly appeared different while I was at the property.

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location in market area, with good breakfast at the roof top restaurant
2023 年 2 月入住 5 晚

10/10 超赞

Aria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was in a convenient location.
2022 年 4 月入住 1 晚
Kamal 于 2022年06月22日 的回复
Thank you very much for your nice review. Looking forward for your support in the future too.

10/10 超赞

Madan

满意：员工和服务、服务设施、住宿条件和设施
2022 年 1 月入住 1 晚
Kamal 于 2022年06月22日 的回复
Thank you very much for your nice review. Looking forward for your support in the future too.

8/10 还可以

Susan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 9 月入住 1 晚
Kamal 于 2022年06月22日 的回复
Thank you very much for your nice review. Looking forward for your support in the future too.

10/10 超赞

Stephen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I Love Kathmandu
Very friendly helpful staff, great location!
2020 年 1 月入住 5 晚
Hotel Nepalaya 于 2020年01月22日 的回复
Dear Stephen, Thank you very much for your excellent review. Hope to see you next time.

8/10 还可以

Christine

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Thank you Ramesh
The hotel is located in a frightfully congested area - if you don't drive there, it could be perfect. We met a manager in the restaurant - Ramesh - who was very helpful - he went out of his way to support on many aspects of our Nepal stay - thank you Ramesh for your kind and professional manner. The lobby service was rather poor. They could definitely replace the flask in the room with a kettle and two cups!!
2019 年 12 月入住 3 晚
Hotel Nepalaya 于 2019年12月25日 的回复
Thank you very much for your review.

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend to all visitors of Nepal with middle income Hotel Nepalaya because: 1. It is excellent hotel, very clean, with friendly personnel and good services 2. It is in the heart of Kathmandu (Tamel) very close from all kind of historical places 3. It is in the heart of Kathmandu (Tamel) very close from all kind of shops and good restaurants with middle prices and good quality of the food 4. It is good hotel management who can provide for you all kind of therapy - starting from Aroma and Yoga (they have connection with fantastic school of Yoga where you can get short course of lessons or get consultation etc) 5. It's will be good choice if you need booking car on bus in middle price 6. It is fantastic hotel, because you can get not only your free breakfast at the restaurant located on the 7 floor balcony (or lunch and dinner by very loo price and good quality) but fantastic impressions - watching nice details of town, sunrise and sunset Have nice trip to Nepal and Kathmandu it is reappy fantastic dream!!!!!!!!!!!!!
2019 年 10 月入住 1 晚
Hotel Nepalaya 于 2019年10月21日 的回复
Thank you very much for your nice and detail review. Looking forward for your support in the future too. It was our nice time in Nepal with your group and looking for the similar activities...

10/10 超赞

Michelle，Jackson Wyoming

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a wonderful experience at Hotel Nepalaya. The room was clean and having AC was amazing in the heat. My favorite place was their rooftop restaurant where I watched the sun rise and was able to enjoy the busy city from above.
2019 年 6 月入住 2 晚
Hotel Nepalaya 于 2019年07月4日 的回复
Thank you Michelle for sharing your experience with us. It was really a nice time with you. Hope to see you again. Nepalaya is missing you so much...

10/10 超赞

Udo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Top located in Thamel and close to historical sites. Rooms are clean and comfortable with window to patio. Rooms are in renovation right now. Absolutely polite, friendly and helpful staff with good knowledge of guiding in Kathmandu City and valley. Massage (Ajurveda, treatments, ...) and Yoga are available. Roof top restaurant.
2019 年 6 月入住 3 晚
Hotel Nepalaya 于 2019年06月20日 的回复
Dear Udo, Thanks for sharing your nice experience with us. Hope to see you soon...

4/10 很差

JUN

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
朝食は７時からのはずが、７時過ぎに行ってもスタッフがいなかったり、オーダーしてからお湯を沸かしたりし、動作がゆっくりで遅い。部屋に冷蔵庫は無く、クローゼットの扉は開かない。バスタオルは黒ずんでいて清潔感は感じられない。レストランでネパールカレーを食べたが、遅い、高い、不味い。
2019 年 5 月入住 3 晚
Hotel Nepalaya 于 2019年06月7日 的回复
Thanks for the review. We will definitely take action to fix everything.

10/10 超赞

Liam

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff
Great hotel in Thamel, the rooms were as expected however it was the staff who really made this place great. Very welcoming from the second I walked in the door, always asking if I needed any help with anything and were helpful in providing directions and advice to find my way around Thamel. Looking forward to coming back here after some trekking to enjoy the rooftop restaurant
2019 年 4 月入住 2 晚
Hotel Nepalaya 于 2019年05月3日 的回复
Dear Liam, Thank you very much for sharing you nice experience with us. Definitely, looking forward to see you again. Much love..Hotel Nepalaya

2/10 糟糕

Katsuhiro

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
寝るだけのホテルで我慢する事
ホテルスタッフの大きな声が深夜まで続き寝られなかった、又翌朝は館内修理が朝から始まりうるさかった。枕カバー、毛布カバーは汚れが有り、日々の部屋掃除もされていませんでした。朝食時にはホテルスタッフも同じ食堂で食べており驚きました。又食材が無くなってもそのままで早いもの勝ちのブッフェスタイルです。 予約時にはバスタブ付きの部屋をお願いしたがシャワールームのみで要求したサービスは受けられなかった。 シャワーヘッドとの切り替えは不調で蛇口で洗う羽目になったがお湯は充分満足する。 このホテルで良い点は繁華街に近く便利な点です。
2019 年 3 月入住 6 晚
Hotel Nepalaya 于 2019年05月11日 的回复
Dear sir, we are very sorry for your bad experience. We will try our best to improve everything.

10/10 超赞

Anthony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Yoga Hotel in the heart of Thamel
2019 年 3 月入住 3 晚
Hotel Nepalaya 于 2019年04月3日 的回复
Thank you very much for your time to rate us.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 3 晚
Hotel Nepalaya 于 2019年03月24日 的回复
Thanks for your review.

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast, strong coffee, lovely staff! They had a good desk where you could book extra and very different activities.
2019 年 2 月入住 3 晚
Hotel Nepalaya 于 2019年02月26日 的回复
Thank you very much for your review. We look forward to see see you here and wants serve you strong coffee again. Again, thanks for your time to review us with excellent rating.

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was easy to reach everywhere in minutes. they can help you with tours and I booked an astrology reading for $10 and it was great and took about an hour of my time. They aslo do yoga and much more. The breakfast was big and filling and we loved sitting at the rooftop in the morning with our coffee, looking at Thamel waking up :)
2019 年 2 月入住 1 晚
HOTEL NEPALAYA 于 2019年02月20日 的回复
Thank you so much for your great review. we are glad that you love our services and facilities. we are always ready to provide similar kind of services in coming days. see you again and again in Hotel Nepalaya

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 3 晚
Hotel Nepalaya 于 2019年02月2日 的回复
Dear sir, Thank you very much for your review. We are looking forward to see you again and eager to serve you...

8/10 还可以

Philippe

满意：员工和服务
Bon séjour
L'isolation sonore n'est pas au top et le wifi n'est pas des plus stables mais l'hôtel est bien placé et la sympathique équipe de l'accueil est souriante, dévouée, réactive et très efficace. En plus, ils portent très bien le TOPI (le couvre-chef traditionnel Népalais)
2018 年 12 月入住 9 晚
Hotel Nepalaya 于 2019年01月14日 的回复
Dear Bon, Thank you very much for your review and feedback. Your feedback is our strength. Hope to see you again...

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Guest friendly hotel
Guest friendly hotel next to the red-light district. Breakfest was decent. Wi-fi was not fast. Hot water was a bonus
2018 年 12 月入住 2 晚
Hotel Nepalaya 于 2018年12月11日 的回复
Dear Sir, Thank you very much for the review. Hope to see you again.

6/10 一般

Jacqui，London

满意：员工和服务，清洁度
Basic hotel away from the noise of central Thamel.
2018 年 11 月入住 4 晚
Hotel Nepalaya 于 2018年11月20日 的回复
Dear Jacqui, Thank you for your contribution. We are trying to make it an outstanding hotel in Thamel. You will get lot of changes next time.

8/10 还可以

Ruth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Trip to Nepal
Very helpful staff . Picked me up from the airport after I was delayed. Great location . Would stay at hotel again! Thankyou for being so helpful!
2018 年 10 月入住 1 晚
Manager Nepalaya 于 2018年10月26日 的回复
Dear Mam, Thank you very much for the review. It's our pleasure to help you. It was a nice time with you. We are looking forward to see you again In Hotel Nepalaya.

10/10 超赞

Acharya，Japan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel. I felt very comfortable and I enjoyed roof top very much. will be back soon
2018 年 10 月入住 1 晚
Manager Nepalaya 于 2018年10月22日 的回复
Dear Sir, thanks for your lovely stay. We are glad that you love our place and our services. Hotel Nepalaya is ready to welcome you any time in future. Again, thanks for recommending our hotel. See you in near future.

10/10 超赞

y

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location! Excellent rooftop area
This hotel has a rooftop area that provides a good view and a nice place to have breakfast or a drink! The hotel is set back from the street so it is quieter! The staff are very helpful! The rooms are basic but clean!
2018 年 10 月入住 1 晚
Manager Hotel Nepalaya 于 2018年10月15日 的回复
Thank you very much for your valuable time to recommend us. It was our great pleasure that we got the chance to serve you. I hope you will consider us for your next trip! We are here to serve you and make your holiday convenient. Namaste!!!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This was so comfortable stay at hotel Nepalaya. Hotel owner is so nice person with positive attitude, instant and help on the spot. All the staffs were nice. Rooftop garden was the most beautiful part of hotel. Reception and Lubby area is quite big. Next beautiful part is just inside the road so peaceful and calm. Thanks for making my stay unforgettable. Will come to your place again probably next year. See you..
2018 年 9 月入住 1 晚
Manager Nepalaya 于 2018年09月19日 的回复
Thank you very much for your nice compliments. It's our great pleasure to welcome you in our property and help you during your stay. Definitely door of Hotel Nepalaya is open for you always. hope to see you next year.