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"A pleasant and reliable stay. The hotel feels a little older in style but is clean, comfortable, and well kept, with friendly and professional staff. I liked the quiet ground-floor entrance that leads straight to the elevators, with reception on the second floor. There are no laundry facilities, which for me was a bit of a downside since I’ve been hiking from city to city and rely on being able to wash clothes regularly. It’s a short walk to the station and nightlife, and the view of the city with Mount Fuji in the background is beautiful. I would happily stay here again."

"excellent staff and services"

"The breakfast was fresh, tasty and "

"All good, comfortable, clean and modern. Breakfast is a simple choice, choice of sandwich and a hot drink."

"The property, view, and surrounding area are unbeatable. We will be recommending to anyone we know who will be visiting the area. If we ever come back to Hakone, we will 100% stay here again."

"What a great hotel/rycon. I wanted to experience a traditional Japanese inn. This is it. From my arrival to leaving the staff did a wonderful job making me comfortable and welcome. Kiseke dinner was notable with six courses or more of Japanese meals. Service was as good as it gets best I’ve ever had. Onsen is notable as well. There are indoor and out door baths. My room was special- very large and spacious no shoes worn in the rooms a wonderful sitting area overlooking lake ashi and best of all a wonderful view of Mount Fuji! So special having morning coffee looking out over huge picture window and Mount Fuji. It’s pricey but worth the experience in every way. "

"満喫できました！オーシャンビュー部屋はすごくよかったです！"

"Very Zen place"

"Will definitely stay there again. View of Fuji-san was fabulous"