“Staff was somewhat responsive.
They moved us to a quiet room from the initial room allocated which was nice.
We requested to book a scooter that they said they would book and get in 5 minutes because we had an appointment that we had to get to in 15 minutes. We were checking in and coordinating delays to the appointment. After 30 minutes I asked where the scooter was and the place they called was out of scooters, but they didn't notify me. It took another 20 minutes before we got a scooter. It……
“Staff was somewhat responsive.
They moved us to a quiet room from the initial room allocated which was nice.
We requested to book a scooter that they said they would book and get in 5 minutes because we had an appointment that we had to get to in 15 minutes. We were checking in and coordinating delays to the appointment. After 30 minutes I asked where the scooter was and the place they called was out of scooters, but they didn't notify me. It took another 20 minutes before we got a scooter. It……
cliff