Kelantan Family Hotel

"This is my third visit to this beautiful oasis, and I am never disappointed. If you are a nature lover, this resort is for you. Beautiful natural setting, delicious food, well-trained and wonderful staff, with a geothermal hotspring jacuzzi and cool dipping pool in each villa. It is worth every cent you pay. I must mention some of the wonderful staff here - Ali, Ram, Chetan, Kin, Simon, Apple, Siva, Rubini and Livesh, who all make this place special. Kin was a class above the others as he took the time to explain each dish, and was always open to feedback. Ram and Chetan were just wondeful conversationalists and so very pleasant. The entire staff including reception, housekeeping, maintenance and grounds are just so friendly. Thank you guys from both of us."

"Staff and spa were great"

"Staff very helpful and friendly "

"Clean room, staff, location "

"Clean, good service and convenient place. Surrounded with good food "

"Excellent service, super helpful and friendly staff. They are very accommodating. The room we got was nice enough but could’ve used a few more upscale amenities like lotion, hand soap for the sink. The lack of drawers for clothes and an extremely small hanging rack also took away from it being excellent. But overall we loved the stay here and we will be back!"

"Wonderful new hotel with digital systems integrated for lighting, toilet, entrances, etc. "

"This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if you choose that route. We ended up just doing Grab instead. Don’t expect a mini bar or soft drinks as advertised either. Lighting the room is a bit tricky, but once you figure it out the room lighting is great. "

"Nice place to stay, clean, value for money and one of the best cafe in the island."