It felt very clean in the room, staff were so kind and answered all questions- about a 25 min walk to downtown Kelowna. We used the free bikes which were decent enough to get us into town. The breakfast that was free was at the restaurant beside the hotel, not quite free but close enough. I was impressed.
Eva
2025 年 7 月入住 3 晚
10/10 超赞
Justin
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good spot for a quick stay. Can be loud at times
Justin
2025 年 7 月入住 3 晚
6/10 一般
Fatima
2025 年 7 月 29 日
满意:员工和服务
不满意:住宿条件和设施
Fatima
2025 年 7 月入住 3 晚
8/10 还可以
Wang-Yu
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施
I am a little disappointed as our room has an interconnected door to the next room, we can hear the people talking. Also, the toilet developed a leak during our stay. Very annoying!
Wang-Yu
2025 年 7 月入住 1 晚
8/10 还可以
Erika
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施
Property was nice but area around the hotel was sketchy
Erika
2025 年 7 月入住 1 晚
10/10 超赞
Natasha
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, easy to get to. Many dining options that were walkable, short drive to the main downtown city area and park. Was enjoyable.
Natasha
2025 年 7 月入住 3 晚
8/10 还可以
kim
2025 年 7 月 28 日
The beds were so comfy and it was a 5 minute Uber ride from downtown!
kim
2025 年 7 月入住 3 晚
8/10 还可以
Joachim
与配偶出行
2025 年 7 月 27 日
满意:员工和服务、服务设施、住宿条件和设施
Very engaged and friendly staff. Cleanness could be improved. Breakfast offers limited choice for free in next door‘s restaurant. However, with a reasonable upcharge everything is available and it is tasty.
Joachim
2025 年 7 月入住 2 晚
6/10 一般
Noll,Cranbrook
2025 年 7 月 27 日
Continent location with lots shops nearby. Quite a few homeless people in the area.
Noll
2025 年 7 月入住 5 晚
10/10 超赞
Christopher
2025 年 7 月 27 日
满意:服务设施
Clean and modern rooms, the duck theme is cute. Totally recommend!
Christopher
2025 年 7 月入住 2 晚
8/10 还可以
CYNTHIA
与家人出行, 带宠物出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front staff was very pleasant
CYNTHIA
2025 年 7 月入住 2 晚
8/10 还可以
Mathilde
与家人出行
2025 年 7 月 27 日
满意:员工和服务、服务设施、住宿条件和设施
Rien à ajouter. Merci
Mathilde
2025 年 7 月入住 3 晚
10/10 超赞
Holly
与家人及幼儿出行, 带宠物出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always enjoy our stay. clean rooms, friendly staff that love our fur babies . Beautiful outdoor pool and central to everything Kelowna has to offer
Holly
2025 年 7 月入住 4 晚
10/10 超赞
Natalie
2025 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Great location. Really clean. Friendly staff.
Natalie
2025 年 7 月入住 3 晚
10/10 超赞
Ellen
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and friendly staff. Convenient location.
Ellen
2025 年 7 月入住 2 晚
6/10 一般
Roula
与家人出行, 团体旅客
2025 年 7 月 18 日
不满意:清洁度、服务设施、住宿条件和设施
Our first room smelled musty and discovered carpet was wet. We told front desk and they kindly moved us.
Our double queen room was not kept up by housekeeping in all the 4 days we were there. Beds were never made. Clean towels were always provided. 3rd night i called to ask why and what housekeeping actually covers on cleaning amd that beds were never touched. She made a note to do next day. Next day nothing was done and bathtub still had sand in it. I called again and were told again they would inform housekeeping.
First night i noticed our bathroom sink was clogging easily: the drain was not draining. I pulled out the stopper and it was filled with hair and gunk. I left it on counter. Next day housekeeping cleaned it and put back in.
Although we found the staff sympathetic and friendly we found lack of action and processes to keep property to a basic standard sorely missing.
Roula
2025 年 7 月入住 4 晚
10/10 超赞
jim
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
20 minute walk to downtown area. Clean. Easy to get to.
Staff is great.
jim
2025 年 7 月入住 1 晚
10/10 超赞
Kristen
与家人出行, 与配偶出行
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Great stay!
Kristen
2025 年 7 月入住 1 晚
2/10 糟糕
Samantha,.
与家人出行, 带宠物出行
2025 年 7 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the accent inn for 4 days I wanted to book a hotel that had breakfast included. We got vouchers for rickys right beside the hotel the food there was terrible very dry didnt taste like much. The staff was unprofessional they would tell customers how busy they are no cutlery on the tables and under staffed. It looks like they do not have anyone running the restaurant all the people working there do not wear a uniform. I have been to a Rickys restaurant before and it was not the same as this one. The hotel looks updated but the bethroom is horrible very small and the sink it oitside of the bathroom. One night it sounded like there was someone walking on the roof the area was not the best. If you are looking for somewhere to stay with free breakfast pick a different hotel so you are not disappointed definitely not worth the money staying here.
Samantha
2025 年 7 月入住 4 晚
10/10 超赞
Kimberley
与家人出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Kimberley
2025 年 7 月入住 2 晚
8/10 还可以
Susan marie
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
The staff and pool access was fantastic. And my so enjoyed his fair share of Hot chocolate available in the lobby. The AC unit in our room could use a bit of an overhaul but luckily there were two.
Susan marie
2025 年 7 月入住 2 晚
6/10 一般
Sarabjeet
2025 年 7 月 12 日
满意:住宿条件和设施
The staff was friendly.
Sarabjeet
2025 年 7 月入住 4 晚
10/10 超赞
Omar
与家人出行
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a pleasant one night experience at this hotel. Room was OK and beds were clean :)
Omar
2025 年 7 月入住 1 晚
8/10 还可以
Cindy
与家人出行
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a great time staying here. I enjoyed going to the restaurant for breakfast and the room was quiet.
It could use a bit of an upgrade especially the bathroom tub. I would stay here again