Naivasha Kenya Wildlife Service Training Institute Hotels

"Upon arrival, room was prepped with one towel although the reservation was for two individuals. The towel was dirty and stained. Lighting was pretty rough, and did not make the room comfortable to relax in. Hotel porter was asked to call us a cab, for two people. A single motorbike arrived, and we needed to wait quite some time for a second bike. We told the hotel porter and our bikers we wanted to go to Longonot, however they decided to take us to Hells Gate. Along the way, the bikers...

"The hotel is very convenient just off the main Nakuru - Mombasa highway. The bedroom was good and clean, but the bathroom was not working well, had standing water on the floor and not so clean. The staff were helpful, but for some reason my online booking was not received and so it was lucky they had space and I had to get cash to pay. The hotel could be heading in the right direction, but needs more attention to the detail they have in the bedroom to other aspects of the facilities"

"There was no pool, it said microwave and fridge, there was not, only 1 towel for two people and they said they would bring it and never did till 2nd night. Didn’t clean the room until after we complained on the 2nd night."

"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state. Also replace “pool” with “Pond” it describes it better the water was green and dirty Flowers/bushes on balconies was all dead why not remove them"

"It was very quiet and joseph was great so was susan"