喀拉拉商务酒店

“旅館有點舊，電話有點故障不易使用，很難與櫃台人員聯絡，房間海景有點被樹擋住了，不過因旅館環境不錯，旁邊還有walkway, 可散步看海，整體來說還不錯”

“Very good experience. I think it is the best hotel in TRV”

“3 rooms booked for out of town guests at a funeral. I was 40000 ft in the air flying at the time the guests started to arrive. Guest were told there is only 1 room booked. Guest had to spend their own funds and book room to stay. Shameful. I appologized to guests once I landed and found out. I ran to IHG cochin and found 3 rooms booked. Front desk was very ignorant how things work. Very rude but called me Sir a thousand times. Unappologetic. I use IHG so thought it would be fine. But……

“The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful. ”

“We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there. Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the……

“The proximity to the railway station and generally clean rooms were the highlights”