“Sour taste in my mouth as I was charged more by the hotel than Expedia had told me. When I informed the Check In Clerk he advised me that he charges what Expedia sends him and I would have to contact Expedia. I contacted Expedia and they tried to call the Motel and Expedia informed me that the call was answered and once Expedia identified themselves the Motel Clerk hung up the phone. Shows really poor Customer Service on the Motel. We won't be staying again as a result.”
“We liked our stay at this hotel. Staff are very helpful and friendly with a welcoming attitude with a smile. We had lake view facing room which was perfect. Room was clean by HK staff every single day making it comfortable for us. Same food options every single day for breakfast made it kind of boring after 2nd day.
Items for breakfast were well stocked.
We enjoyed our stay at the hotel and definitely will be back soon.”
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