Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
When we checked in for our stay, we discovered that the glass door to the shower in the primary bathroom was inoperable. Its hinges were out of alignment and it was pushed against the wall tiles in such a way that it could not move at all. We received a text message after checking in, instructing us to text back if there were any issues, which we did, and received no response. As a party of four who had finished a long day of hiking, we began using the one other tub/shower, which was not ideal. However, after one person had showered there, we also discovered that there was no hair dryer available, as there should have been. We located an after-hours number for the management company, but they could not provide a hair dryer until the following day. This made for a long evening for the person with wet hair, as well as those who could not shower at all. The next day, someone did leave a dryer for us - but it is the kind that mounts to a wall, and they did not actually mount it anywhere (they just left it in the box), so it was quite awkward to use. They also adjusted the hinges on the shower door, but it still scrapes the wall tiles (it looks like it was improperly installed). It is likely to shatter at some point, due to the pressure exerted when it moves. More minor, but also worth noting is that the window shades have to be lowered by hand, and when fully raised (as they were at check-in) they are located about eight feet off the floor, so it's impossible to reach them without standing on furniture. There are many rental options in this area and we will not choose this management company again.