Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My checked in was ver bad (jaunery 4th). I found the apartment quite small and not in the conditions in which the apartments in river run are normally found, specifically the pull sofa is sunken, the carpet is torn in several places and my wife tripped with it. Also, the pictures that are shown do not represent the reality. I asked (summint count retreats) to change to another apartment. I asked an alternative or option even though I have to pay a reasonable extra charge please, I didn't like to stay in this apartment until the 14th. They told me my request were impossible. Beside, they said "I am so sorry that the unit was not up to your standards and that the carpet was ripped like that. This is the first we are hearing of this". If you want, I could send some pictures thay I sent to summit county retreats and the e-mails traks.