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关于红 Z 冷山度假村的点评

3 out of 5
红 Z 冷山度假村
88 Moo.10, Number 12 Public Road, Campson, Khao Kho

点评

7.8

还可以

10 分 - 超赞。5 条好评，共有 15 条点评" "
8 分 - 还可以。6 条好评，共有 15 条点评" "
6 分 - 一般。2 条好评，共有 15 条点评" "
4 分 - 很差。2 条好评，共有 15 条点评" "
2 分 - 糟糕。0 条好评，共有 15 条点评" "

6.4/10

清洁度

7.4/10

员工和服务

4.0/10

服务设施

6.8/10

住宿条件和设施

点评

6/10 一般

Arunya

2019 年 11 月入住 1 晚

6/10 一般

真实旅客

团体旅客
不满意：服务设施
อากาศดี. เงียบสงบ มี่จอดรถสะดวก ห้องน้ำที่พักไม่ค่อยดีเท่าไหร่
2019 年 11 月入住 1 晚

4/10 很差

Pete

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
All take, no give
Booked this hotel as I was taking my dog and this was listed as pet friendly. There was no information on Hotels.com about surcharges before, during or after booking. Upon arrival I was informed by the hotel I had to pay an additional 400 thb per night for having a dog. There was not a sign or notice to state this anywhere, so this increased the hotel cost by an extra 30% which if I knew before, I wouldn't have chosen. The room was very small and had a dangerous step into the bathroom which resulted in a few injuries! The room was not clean, and even the bed sheets were dirty. There were very basic amenities (a coffee sachet, a shower cap, and some toilet paper!) and not even drinking water provided. After spending a long day out in Khao Koh, we arrived back to the room to find it had not been cleaned at all. When we asked, the staff said they only had one key for the room and so if we wanted to have it cleaned we should have given them the key when we left! We also had water and electricity cut off periodically from time to time. This was very poor, especially after having demanded I pay extra for the dog! Before I complained, I received a message from the hotel apologizing for inconvenience and offering 10% discount on my next stay... So they knew already they were going to give a bad service and tried to bribe me to not complain. I highly recommend to stay away from this resort!
2019 年 8 月入住 2 晚

8/10 还可以

Shannee，JB

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Unique accommodation design, comfortable bed and nice view
2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

2019 年 1 月入住 1 晚

8/10 还可以

Palad

Good environment but not good sevice
I reserved one room for 2 adults and 1 kid but hotel informed that no extra bed for my son. Then I must complaint with website agency by myself because owner hasn't contact number. Normally I reserved the room before stay more than 10 days. Why don't book every command before check in? Visitors need to check in and tell requirement when arrive or not? Seem owner don't focus with requirement of customer.
2018 年 12 月入住 1 晚
Lingling 于 2019年01月16日 的回复
Thank you very much for stay with us. We must apologize if there is some misunderstanding about extra bed. We normally allow extra child under 6 to stay with adult free of charge and we assume so. If there is need for extra bed, there will be additional charge of 600 baht with ABf. We do not see there is any indication about a request. Hope this will clarify your query... and again we do apologize for any misunderstanding.

10/10 超赞

LIM

满意：员工和服务
Nice view, cool weather & strategic location
Good glamping experience. Basic amenities. Faimly run business. Staff converse very mild english. Choose Panoramic rooms if u wish to see sunrise. Choose Escape room with attached bathroom if u wanna try glamping experience (no view) Weather is cool at 16C during our stay, water heater not hot to counter the cool. Bring own bathroom slipper as the mable floor is cool.
2018 年 12 月入住 3 晚

10/10 超赞

真实旅客

2018 年 12 月入住 1 晚

8/10 还可以

真实旅客

2018 年 12 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Goods GoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoodsGoods
2018 年 12 月入住 2 晚
Lingling 于 2019年01月2日 的回复
Thanksssssssssssssss.ka. Hope to service you again at both places of Red Z.

10/10 超赞

真实旅客

2018 年 12 月入住 1 晚
Lingling 于 2019年01月2日 的回复
Thanksssssssssssssss.ka. Hope to service you again at both places of Red Z.

8/10 还可以

真实旅客

满意：员工和服务
ที่พักเข้าออกสะดวก วิวสวยงาม ใกล้สิ่งอำนวยความสะดวก ร้านอาหาร ที่ชอบคือ มีบริการอาหารในที่พักด้วย
2018 年 12 月入住 2 晚
Lingling 于 2019年01月2日 的回复
Thanksssssssssssssss.ka. Hope to service you again at both places of Red Z.

10/10 超赞

jurarat，กรุงเทพ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
โรงแรมดีมากค่ะอยากไปอีกห้องสะอาดมากคนดูแลก็บริการดีค่ะ
2018 年 10 月入住 1 晚

4/10 很差

joy，กรุงเทพ

满意：员工和服务
不满意：住宿条件和设施，清洁度
ห้องไม่สะอาด และไม่เตรียมพร้อมสำหรับการเข้าพัก สิ่งที่ต้องมีขั้นพื้นฐานก็ไม่มี เข่นน้ำเปล่า ทิชชู พรมเช็ดเท้า และห้องมีหยักไย่ ดวงซวยไปกว่านั้นอีกคือเจอส้วมซึมค่ะ
2018 年 7 月入住 1 晚

10/10 超赞

boonchit，canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very nice and good services
Very nice resort with the safari tent style and good services. The wheater quite cold even in March.
2018 年 2 月入住 1 晚