All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Night shift, tiffany was very helpful. Just had surgery and she lent me a few more pillows. Did kill two roaches, baby ones. Very clean, and parking was good and we had a uhaul towing a trailer. For an older property, overall was nice.
Response from Brand Experience Team on 16 May 2024
Hi George, Thank you for the 5-star rating!Natalie #Team6
6/10 Okay
Megan, Norfolk
Travelled with family
2 May 2024
Liked: Staff & service
It was alright. The room next to us had a battery going in the smoke detector, so we heard that beep all night. And the floor needed to be swept. But it wasn't anything we couldn't live with for a night
Megan
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 16 May 2024
Hi Megan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6
Roaches in the rooms. Enough said.
Staff told us the owner refused to properly exterminate them so they just kinda shrugged us off.
Jon
Stayed 2 nights in Sep 2023
Response from Jennifer on 22 Dec 2023
Hello Jon,I hope this message finds you.I was hoping I could get a little more information from you regarding your experience and stay at motel 6 Kingman east. What is your full name at registration so I can refund your stay?
The heat was on and even though we turned it to off it was still blowing hot air. Very small bed it was supposed to be a queen bed and it was a full size. Hotel staff was very unprofessional and trashy language. Didn’t get any sleep at all due to the noise around us and the hotel staff not doing anything about it. Not recommended at all!
Justin
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 21 Dec 2023
Hi Justin, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6
Response from Brand Experience Team on 29 Nov 2023
Hi Traveler,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
6/10 Okay
Kalieb
Travelled with partner
2 Nov 2023
Disliked: Cleanliness, staff & service, amenities
There's a lot of loud noises from people and pets all throughout the day and the room itself wasn't fully cleaned.
Kalieb
Stayed 13 nights in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Kalieb,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Comfortable room without frills ie no shampoo, tissues, hair dryer or coffee maker.
But, friendly staff, free morning coffee in the lobby and convenient parking.
I do recommend that the next time they clean the room…..look up at the air vent! It was thick with dust balls.
Judith
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Bring your earplugs the AC was clanking all night long. Floor is warped from water damage.
Dillon
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Dillon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Absolutely garbage i was put on the DNR which is the "DO NOT RENT" list for no reason at all. Apparently the person underneath my room who has been living at the motel for years now i guess he was complaining about everything and lieing about everything saying we had traffic and were loud etc etc which wasnt true at all we aldo had a call from the frony desk person who was rude as hell and kept hanging up on me and cursing at me on the phone it was absolutely unprofessional and ridiculous the way they treated me all cuz this old man who is a drunk was lieing he also tried to look thru my windows too such a weirdo but im the bad guy i will never rent thru a motel 6 ever again
I was checked in to a room that had not been cleaned and had feces all over the bed! Obviously I let the staff know and got a new room, overall was not clean. Killed several bugs. Motel 6 is not as it used to be if you wanted a no frills but clean room! I guess that is what happens when you don't hire the right staff. Increasing entropy as I always say.
Howard
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Howard,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
Will never book here again. Ended up checking out early.
Chrystal
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Chrystal,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
6/10 Okay
Gabriel
Travelled with family
12 Aug 2023
Disliked: Cleanliness, staff & service
Our stay was ok, nice room and bed was comfortable. Glad you had Central Air. Our stay was for 6 nights. And had to have our room keyed 3 times. Also not informed at check-in we had to request room services. Called front desk and was told. Surprised there was no coffee maker, no microwave or mini refrigerator & no iron or ironing board. The TV internet digital was snowy & spotty.
Gabriel
Stayed 6 nights in Jul 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Gabriel, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
In the middle of the night the roof started leaking. It reeked of smoke too.
McKade
Stayed 1 night in Aug 2023
Response from Nancy Y. on 17 Aug 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
The bathroom was dirty, shower it's just really dirty
nancy
Stayed 1 night in Aug 2023
Response from Nancy Y. on 17 Aug 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
As we were checking in we were informed we were no longer able to stay at this location. Wasn’t given a reason or anything. Was just there two night prior.
Meghan
Stayed 1 night in Jul 2023
Response from Nancy Y. on 17 Aug 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
older, dated property but cleaner than others that I have stayed at latley.
Cecilia
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Cecilia,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
Room was dirty . Sheets were stained and bed was not even chnages . Room was a no smoking.but smelled like smoke , towles stinked , room. Floor was dirty not moped or swept .
Yvette
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 28 Jun 2023
Hi Yvette,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
4/10 Poor
April
29 May 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
April
Stayed 1 night in May 2023
4/10 Poor
Jim
23 May 2023
Disliked: Property conditions & facilities
upstairs had dogs .. noisy night
Jim
Stayed 1 night in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Jim, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6
Check in was supposed to be at 3PM. I arrived at 3 and was told (with no apologies) that there wasn't a clean room for another 40 minutes. The receptionist was a charmless zombie. The room was dirty and run down. The only positive is their pet policy.
GUSTAVO
Stayed 1 night in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6