It was ok but they informed me they was going to not charge me until the July 3 because of flight issues but they did not tell the truth they started charging me on July 2 so they were not truthful. When informed they did not even off one night free
Diane Alecia
於 2022 年 5 月住了 6 晚
10/10 優異
Bernadine
伴侶同遊
2023 年 3 月 30 日
讚好:整潔度、設施服務和住宿狀況
I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and you will see me again. The 3 bedroom house was.clean and nice very modern and up to date very nice place to stay.
Bernadine
於 2023 年 3 月住了 5 晚
10/10 優異
Susan
家人同遊
2022 年 9 月 13 日
讚好:整潔度、設施服務和住宿狀況
Mr Anderson is a very good host and a good communicator. The smart lock on the door facilitated my brothers accessing the villa independently of my going and comings. I dont like it when hosts insisted on only giving us one key, so it was a huge plus. Overall the villa and the host exceeded my expectations.
Susan
於 2022 年 6 月住了 5 晚
2/10 很差
真實旅客
家人同遊
2022 年 9 月 12 日
不滿:整潔度和客房舒適度
真實旅客
於 2022 年 8 月住了 8 晚
10/10 優異
真實旅客
家人同遊
2022 年 8 月 30 日
讚好:整潔度和客房舒適度
The Good and Bad of the Villa
The venue was comfortable, clean, and safe (2 gate security clearance). It had all the amenities of home- kitchen with utensils, microwave, kettle, etc. Queens size beds and A/C in both rooms. No A/C in the living room though. Good WiFi and smart TV. Communication was very lacking in that I texted one number and another number (property manager) contacted me when I was in transit. I thought I was scammed because I didn't hear from him before I left home. I didn't notice the text message until the security guard contacted the property manager directly. Thank God he had his number because I wouldn't know what to do. Subsequently, my uncle booked the same accommodation a few days earlier but never got through to the manager. Apparently the place was double booked!!! "Lucky" for me, my uncle didn't get through. (Shake my head)
Other than the lack of communication and the propensity to double book, we had a pleasant stay!
真實旅客
於 2022 年 8 月住了 6 晚
4/10 欠佳
Jamie
家人同遊
2022 年 8 月 18 日
讚好:客房舒適度
Check-in process is awful/security
Jamie
於 2022 年 8 月住了 7 晚
10/10 優異
Linda
家人同遊
2022 年 8 月 11 日
讚好:整潔度、設施服務和住宿狀況
We gave this a 5 star mainly because of Mr Anderson the manager.
Pros: The villa is well kept, the community and surrounding is very secure, Wi-Fi was not an issue and in general the villa exceeded my expectation.
Cons: The pool closes at about 7pm, shops are not in walking distance.
Overall, we have a good three-day family getaway.
Linda
於 2022 年 6 月住了 3 晚
4/10 欠佳
Hakeem
2022 年 8 月 7 日
Hakeem
於 2022 年 7 月住了 4 晚
10/10 優異
Robert
伴侶同遊, 商務旅客
2022 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
I am not sure why Expedia told us we could have use of the Cubana for a party, but it turns out a party was not allowed. The host worked very hard to help us to get a place for the event. The villa is above expectation and the host is a very warm and empathetic gentleman. Mr Anderson, thank you for all your help.
Robert
於 2022 年 6 月住了 2 晚
10/10 優異
Michael
親子同遊
2022 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Nice secures gated community with guards. Awesome villa, clean bed, hot water, AC and Wi-Fi. Mr. Anderson was a great host. We will book again
Michael
於 2022 年 6 月住了 1 晚
2/10 很差
Howard
親子同遊
2022 年 5 月 6 日
不滿:整潔度、設施服務和住宿狀況
I got my confirmation from expedia for the booking on 04/25/22, i called and text the host 72 hrs before and up to this day i dont hear from the host. I showed up to the property and i couldn't get in. I wasted my whole day trying to get in and still didn't get in touch with the host
Howard
於 2022 年 4 月住了 3 晚
8/10 不錯
Fongce-yu
2021 年 4 月 10 日
讚好:客房舒適度
Fongce-yu
於 2021 年 3 月住了 3 晚
2/10 很差
真實旅客
2020 年 12 月 28 日
真實旅客
於 2020 年 12 月住了 5 晚
2/10 很差
真實旅客
2020 年 9 月 1 日
真實旅客
於 2020 年 8 月住了 1 晚
10/10 優異
Rynheart (Montego Bay)
伴侶同遊, 商務旅客
2020 年 2 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool is a little walk up the street, it is not heated so it was a little chilly at 6pm. Other then that minor inconvenience it was a very good overnight. Very clean villa and very secure community.
Rynheart
於 2020 年 2 月住了 1 晚
10/10 優異
真實旅客
2020 年 2 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
First class service & quick response. Recommended
Manager was super accommodating and flexible, she allowed us to check in early. I felt very safe with the double gated entry and the guards that ride around every hour. Casa Victoria even provided water and juice! We complained about the sprinklers coming on too early and the maintenance came and adjusted them and Victoria offered us a bottle of wine for our inconvenience. The service was very good as well as the villa itself. Recommended...
真實旅客
於 2020 年 2 月住了 3 晚
10/10 優異
Yang (Zhengzhou)
家人同遊
2020 年 2 月 19 日
讚好:整潔度和設施服務
Very nice properties! Very secure villa, quiet community and the manager was very responsive. We spent 2 nights and it was so peaceful we decided to book one more villa (Casa Victoria was not available to an extension) direct from the manager. We planned on staying in Ocho Rios after this one but didn't bother. The good thing is that we were close to the toll road to Ocho Rios. Only took us 45 minutes to drive to Ocho Rios for the day to see the attractions.
Yang
於 2020 年 2 月住了 2 晚
10/10 優異
真實旅客
親子同遊
2020 年 2 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the view of this property. It was great. Very friendly and welcoming can't wait to go back
真實旅客
於 2020 年 2 月住了 4 晚
8/10 不錯
真實旅客
2019 年 12 月 15 日
真實旅客
於 2019 年 12 月住了 4 晚
10/10 優異
ARIEL
2019 年 11 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelent place. Very quiet and safe neighbourhood
Excelent place. Very quiet and safe neighbourhood outside Kingston. The house is very confortable and well equipped.
Victoria, the manager very kind and attentive. One night I had to call her very late at night because I didn't know how to open the neighborhood doors and she kindly explained to me.
ARIEL
於 2019 年 10 月住了 4 晚
10/10 優異
Craig
2019 年 10 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice smelling pillows
Getting past immigration was a bit of an issue. JUST MAKE SURE YOU TELL IMMIGRATION IN KINGSTON THAT THE ADDRESS IS IN ST CATHERINES NOT KINGSTON.Once you get past that hurdle you will be fine. Victoria is very helpful and she takes pride in the decor, cleanliness and comfort of her place.
Craig
於 2019 年 10 月住了 3 晚
10/10 優異
Mr_Peck (Austin )
家人同遊, 親子同遊, 伴侶同遊, 商務旅客, 多人同遊
2019 年 9 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
There is a huge up side to booking with a owner who have more than just one property. We showed up 5 hours earlier than we were suppose to and our villa was not ready so they upgraded us to a three bedroom villa free of cost. The place was as described. The security, cleanliness, and location was great, closer to the local beach without staying in Portmore. We enjoyed our stay.
Mr_Peck
於 2018 年 6 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2019 年 9 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quiet and clean. We enjoyed the privacy and space. We will be back. Recommended.
真實旅客
於 2018 年 7 月住了 1 晚
8/10 不錯
真實旅客
親子同遊
2019 年 9 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
They got it right. We booked from the gate and had to wait 15 minutes for a manager to come and check us in. Yeah it was 11pm on a Sunday night but if you cannot do immediate check ins, the website should say so. 15 minutes was not the end of the world so I have to say this is one I would still highly recommend. The property was excellent and the service first rated. You'all keep up the good work.