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金斯頓大使會議度假酒店的評價

4 out of 5
金斯頓大使會議度假酒店
1550 Princess St, Kingston, ON

評價

7.2

不錯

10 分評分，優異；1000 則評價中有 261 則" "
8 分評分，不錯；1000 則評價中有 334 則" "
6 分評分，一般；1000 則評價中有 215 則" "
4 分評分，欠佳；1000 則評價中有 111 則" "
2 分評分，很差；1000 則評價中有 79 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

6.2/10 

設施服務

6.6/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

John Charles

伴侶同遊
讚好：整潔度和職員與服務
Property was under renovation,no dining, bar facilities. But the staff and rooms where very good
於 2022 年 5 月住了 1 晚

10/10 優異

Pedro

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked everything
於 2022 年 5 月住了 1 晚

6/10 一般

Emrah

家人同遊
讚好：職員與服務
不滿：住宿狀況
I was aware of some of their amenities not being available due to renewal and I was fine with it. However, the rooms are very small and the mattress was completely beat up and one just sinks in the middle. The carpets very dusty and the toilet was too small and too low. The price was right. Definitely not a 3-star or even a star at the moment but a good budget motel for the time being. The location is very safe and quiet.
於 2022 年 5 月住了 3 晚

10/10 優異

Julie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

10/10 優異

Russell

於 2022 年 5 月住了 2 晚

2/10 很差

Hussein

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
This property was not as described. 2 stars or less. The parking lot had large pot holes my vehicle sunk into causing damage.
於 2022 年 5 月住了 2 晚

10/10 優異

Perry

於 2022 年 5 月住了 1 晚

6/10 一般

Deborah

商務旅客
讚好：職員與服務
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月29日的回應
Good Day Deborah. Thank you for rating your recent experience at The Ambassador Hotel. Our goal is to exceed your expectations. I am sorry this did not happen for you. We will hope to do better next time you come back. See you again next year when our renovations are completed.

10/10 優異

Maureen

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Front desk staff were great when we checked in!
於 2022 年 5 月住了 1 晚

10/10 優異

Kathleen

於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月29日的回應
10 out of 10! Thank you! So great to hear we exceeded your expectations. See you again soon.

8/10 不錯

Eric

於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月29日的回應
Hi Eric, Thank you for taking the time to rate your recent experience at The Ambassador Hotel. Hopefully next you come back we can change your 8 out of 10 to a 10 out of 10. Looking forward to see you again.

10/10 優異

Faby

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Rapport qualité prix
於 2022 年 5 月住了 2 晚

8/10 不錯

Victoria

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 2 晚

10/10 優異

Léa

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nous avons passés une nuit au sein de cette établissement, nous avions deux chambres. Accueil chaleureux surtout à notre heure tardive d’arrivée. Chambre de qualité, la literie était incroyablement confortable ! Établissement en travaux pendant notre passage mais aucun impact sur notre séjour! Je recommande !
於 2022 年 5 月住了 1 晚

8/10 不錯

Oscar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ok
於 2022 年 5 月住了 1 晚

10/10 優異

Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
it was worth the value
於 2022 年 5 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Restaurant and pool closed
於 2022 年 5 月住了 2 晚

8/10 不錯

Alvin

於 2022 年 5 月住了 1 晚

4/10 欠佳

asante

伴侶同遊
不滿：住宿狀況
The water didn’t drain in bath tub . The room was old The scenery from the room was terrible
於 2022 年 5 月住了 1 晚

4/10 欠佳

Daniel

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Very worn down, dark, old and in need of renovations. Which will be done over the next yr. No amenities available, no pool, no restaurant...we werent advised until after we booked it and couldnt get a refund. Then, our room had a view of a cement wall. The hotel was not that busy, on a Sunday night, that they couldnt have given us a better room/ view. Hair in sink and a very loud bar fridge that we had to unplug. Its a no from me!
於 2022 年 5 月住了 1 晚

4/10 欠佳

Kyungmi

不滿：整潔度、設施服務和住宿狀況
於 2022 年 5 月住了 1 晚

6/10 一般

Howard

讚好：整潔度和職員與服務
Under renovation but still paying high price without breakfast service.
於 2022 年 5 月住了 1 晚

4/10 欠佳

Annie

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

4/10 欠佳

Maria

多人同遊
不滿：整潔度、設施服務和住宿狀況
The picture for hotel room is false. The view from my room was a roof. Very uninviting.
於 2022 年 5 月住了 1 晚

8/10 不錯

Luc

於 2022 年 5 月住了 1 晚

2/10 很差

Suzie

於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
Hi Suzie. Thank you for taking the time to score your recent stay with us. 2 out of 10 tells us that your stay did not meet your expectations. We would love to hear why. Your feedback is critical. Please do not hesitate to reach out to us directly at the hotel. We would love to hear your feedback.

8/10 不錯

Nancy

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Disappointed that no food alternative was offered
於 2022 年 5 月住了 1 晚

6/10 一般

Dyane

讚好：整潔度、住宿狀況和客房舒適度
Hotel.com décevant
Cet hôtel est en rénovation et tous les services annoncés sur Hotel.com étaient fermés. Nous étions très déçus notamment pour la piscine. Dès que la réservation fut payée sur Hotel.com, nous avons reçu un message de l'hôtel nous avisant que tout était fermé, mais après avoir payé. Hotel.com aurait dû nous donner l'heure juste. Nous aurions très certainement choisi un autre hôtel. Par contre, l'hôtel comme tel et la chambre étaient tout à fait correct.
於 2022 年 5 月住了 1 晚

8/10 不錯

Patricia

家人同遊
讚好：職員與服務
Currently some renovations going on. Dinning services impacted. Otherwize good.
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
Hello Patricia. We are happy to hear you enjoyed your stay with us. Our restaurant and pool were closed due to our renovations. The hotel will be closing on June 1, 2022 to complete our renovations. We hope you will return when we re-open next year. Looking forward to your next visit.

6/10 一般

Keri

讚好：職員與服務
於 2022 年 5 月住了 2 晚

8/10 不錯

James T

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Property is currently under renovation. No amenities available.
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
Thank you James. We appreciate your score and your review. 4 out of 5 is a great score. We hope you will come back when our renovations are complete. See you then!

10/10 優異

Teena

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
10 out of 10! Wow. This is great news. Thank you Teena. So glad to hear you enjoyed your stay with us. Hope to see you again next year when our hotel re-opens.

10/10 優異

Marielle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
10 out of 10! Wowza! This is a great score. Thank you. So happy to hear we exceeded your expectations. Hope we will see you again.

6/10 一般

Rachel

於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
Hello Rachel. Thank you for rating your recent stay with us. Please feel free to contact us directly at the hotel to provide further feedback to possibly explain your score. We would love to hear from you.

10/10 優異

Martin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月23日的回應
5 out of 5! Great review Martin. Happy to hear you enjoyed your stay. See you again, we hope.

8/10 不錯

Francisco

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hébergement bien situé, installations propres. Bon service client des employés de la réception.
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月15日的回應
Thank you Francisco. We are so happy to hear that you enjoyed your stay with us. Glad to hear the location was convenient for you and that the Guest Services associates provided great customer service. I will be sure to share your comments with them to congratulate them on a job well done. Hope to see you stay with us again in the future.

8/10 不錯

FRANCISCO

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月14日的回應
Hello Francisco. Thank you for rating your recent experience at The Ambassador Hotel. Looks like you enjoyed your stay and we will hope to have you back soon. Take Care.

10/10 優異

Dillan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月14日的回應
10 out of 10. What a great rating. So happy to hear you enjoyed your stay with us at The Ambassador Hotel. Hope to see you back again soon.

10/10 優異

Louis

於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月15日的回應
Thank you Louis. 10 out of 10 says it all. No comments required. So happy to hear that we exceeded your expectations. See you again soon.

10/10 優異

Gloria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Well kept, clean, and smoke free rooms. Friendly and helpful staff. Ample free parking.
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月15日的回應
5 out of 5! Wow. Thank you Gloria. This is a great review of your stay with us. This is what we strive for....clean rooms and friendly helpful staff. I will be sure to share your comments with the team. See you again soon.

8/10 不錯

Olivia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and quiet
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月14日的回應
Hello Olivia. Thank you for the wonderful rating. Glad to hear you found your accommodations clean and quiet. I will share you comments with the team to congratulation them on a job well done. Hope to see you back when our renovations are completed.

6/10 一般

holly

讚好：職員與服務
於 2022 年 5 月住了 2 晚

8/10 不錯

Mary

讚好：整潔度、職員與服務和設施服務
The property is a quiet conservation area so you should place info photos of the birds / photos of wildlife ? Have more waterfall effects history of the land USE solar lighting FOR YOUR GARDENS WHEN COMPLETED.
於 2022 年 5 月住了 2 晚
Madelene Medeiros, General Manager 於 2022年5月14日的回應
Thank you Mary. This feedback is very helpful. I am glad to hear you enjoyed the wildlife behind the hotel. I will pass on your comments and suggestions. Hope to see you back once the renovations are completed.

10/10 優異

Donald

於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月14日的回應
10 out of 10. Wow Donald. Thank you. Looks like we exceeded your expectations. This is great news. I will pass on your rating to the team. They will be happy to hear you enjoyed your stay.

2/10 很差

Yu

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No hot water, unclean, very noisy (can hear everything in hallway). 0/5 do not recommend.
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月14日的回應
Hello Yu. Thank you for your feedback about your recent stay with us. I am so sorry to hear you had issues with your hot water and that you found your stay noisy. Hopefully, you will come back so we can work at making your next stay better with us.

10/10 優異

Eric

於 2022 年 5 月住了 1 晚

8/10 不錯

Stephanie

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 5 月住了 1 晚

8/10 不錯

Patricia

讚好：整潔度和職員與服務
Hotel closing down
The service from the staff was exceptional! However, the condition of the hotel was not the best. It is in definite need of repairs and updating which i am sure Hilton will do as they have bought this property. All thier amenities were closed due to the renovations by Hilton...including the rstaurant and pool. This was not noted on the Hotels.com website which was disappointing. But the Ambassador management did contact me to make sure i was aware of the issues prior to my stay.
於 2022 年 5 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月9日的回應
Hello Patricia. Thank you for taking the time to review your recent experience with us. Glad to hear you felt the service from the staff was exceptional. I will pass along your comments to the team. Our hotel was actually purchased and is being renovated by Manga Hotels. At the end of the renovation, the plan will be to brand the property a Hilton Hotel. I am glad to hear you were notified in advance of our facilities closure. Happy to hear you chose to stay with us despite the facilities closure. We will look forward to seeing you when our renovations are completed next year. Until then, please take care.

8/10 不錯

Julie

於 2022 年 4 月住了 1 晚

6/10 一般

Jeff

於 2022 年 4 月住了 1 晚
Madelene Medeiros, General Manager 於 2022年5月9日的回應
Hi Jeff...thank you for taking the time to rate your recent stay at The Ambassador Hotel. If you have any extra feedback that would explain your rating, please do not hesitate to reach out to us directly at your convenience.