This property is through a rental company called Evolve, their emails were great with check in and out instructions and keeping me up to date in that sense, however they listed a name and number for my local contact in case there were any issues and she never answered her phone or returned my voicemails. There was nothing major wrong with the house, however when we got there and went to get the keys out of the lockbox in the garage there was trash everywhere, it was obvious an animal had gotten into it (there's a hole in the wall of the garage a raccoon or cat could easily get in and out of). I understand you can't control animals getting into garbage, I was just surprised there was garbage there to get into, I would have thought they would clean and remove that between guests. The smoke detector outside the master bedroom was beeping that it had low battery and I had wanted her to know as that's a pretty big safety concern. I left a voicemail letting her know, told her the trash wasn't bothering us being in the garage but just wanted to warn her about the batteries. By the second day of our stay the smoke detector was completely dead and I hadn't heard back from her. There were a few small things wrong with the house, nothing that's a major big deal, but things they could fix simply enough, such as the outside door on the porch had a handle missing a screw so the handle falls off if you try to use it to come in. I wanted to let the guest contact know so we wouldn't be blamed for the damage, but I have yet to hear back from her after leaving a second voicemail when we checked out. All in all the house was mostly clean/picked up, just didn't look professionally done. It didn't bother us at all, but there were beer cans under the deck and the garbage scattered all over the garage. We had a great stay and I would stay there again, I just wish the contact was a little easier to get ahold of so the smoke detector could have had batteries.
