“We booked this unit based on several amenities that were listed as included. We wanted 2 King beds and definitely wanted aircon. The second bedroom had 2 single beds that were bolted to the wall so having a King bed in that room wasnt possible although our itinerary stated 2 King beds. There was no aircon and this was a high priority for us when we booked. After complaining to Hotels.com the provider sent someone to the unit who advised that the aircon didnt work, he arrived back with a……
“We booked this unit based on several amenities that were listed as included. We wanted 2 King beds and definitely wanted aircon. The second bedroom had 2 single beds that were bolted to the wall so having a King bed in that room wasnt possible although our itinerary stated 2 King beds. There was no aircon and this was a high priority for us when we booked. After complaining to Hotels.com the provider sent someone to the unit who advised that the aircon didnt work, he arrived back with a……