Kisumu Kit-Mikayi Hotels

"Great service great hospitality! "

"Nice and clean. Good staff"

"I think they can do better. First was assigned the wrong room which they corrected, then they assured me of a refund and checked me out early due to an emergency then did not approve the refund through Expedia as was promised. Overall, the resort is beautiful and very private but out of town (about 40 minutes from Kisumu town)."

"The main surprise was the state of the road to get to the property. It was certainly an adventure!!’ But the arrival made it well worth it. A great location and very well presented property. "

"It was not close to the airport as the sight said but other than that it was a nice place"

"The food is amazing. The entire staff is extremely professional, especially everyone in the restaurant. The hotel has a very unique design. The hallways and various sitting areas throughout the hotel look very homely (in a good way). From the pool area, to the huge bar lounge, etc, there are many soft chairs and couches to relax. The 1st room we stayer in very outdated and needs renovations. However, the next day we were put in a different room and it was much nicer. The beds are large and comfortable. The TVs do not have Apps on them, so no Netflix, etc and not able to screen share from your phone. So, when making a booking here, I would suggest that you call and specifically request for the most updated room, with a closed or partially closed shower. Unless you dont mind the bath tub that you can also stand in to shower, but no door. Overall, I would definitely return and recommend it to others."

"Great location "

"This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didn’t work)!!! The net for the mosquitos was dirty. Let’s get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door leading to the balcony. Now let’s talk about the bedding, we had to definitely check to make sure that there were NO BED BUGS IN THE BED. The sheets looked worn like they have been used for years!! The duvet covers were worn as well. We got to the hotel late that night (about 9 pm) so it was too late to really bail out the same night!!! I started IMMEDIATELY LOOKING FOR ANOTHER HOTEL (Fsirways). The hotel staff has refused to refund me for the remaining 2 nights (I initially booked for 3) so at this point I WILL CONTACT MASTERCARD AND HAVE THEM REFUSE ALL NIGHTS!!!! You played with the WRONG person!!! I don’t tolerate poor quality or poor customer service AT ALL IN CLOSING, don’t EVER, EVER EVER EVER EVER STAY HERE!!!! "

"No ocean view, noisy, rooms were disappointing, no hot water, wifi was not working and there was poor communication during check in, in regards to expedia pricing vs property management wanting to charge and additional amount for the amount. "