Velingrad Kleptuza Hotels

"Everything excellent. It’s a very large hotel so breakfast very crowded at the weekend but plenty there. Location excellent, facilities excellent. Only downside is the noise from the local bars at night. Amazing cocktails in the lobby. Food not so great in the lobby but excellent at the Terrace on the 2nd floor. "

"Close to slopes, amazing room great buffet breakfast and shuttle service every 15 min to slopes and back is great addition. "

"Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows"

"Only two member of staff were kind and courteous: Chris at reception and the young woman at the spa. Everyone else was borderline hostile. The rooms are run-down and unsafe, nothing is supplied for using the kitchenette and there is absolutely nothing complimentary, not even a tea bag. The sauna, swimming pool and gym are ok, Breakfast is also not too bad. Hotel etiquette should be enforced, such as not shouting in corridors and not smoking in rooms, which appear to be tolerated. Location is good."

"The room was clean, the staff was helpful, the amenities were great, the place overall is very good"

"Clean room, excellent friendly staff lovely food "

"Nice rooms, friendly staff, good spa"

"I recommend Hotel Elbrus Spa !"

"Highly recommend "