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Silvretta Parkhotel

4.0 star property
Ski hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Silvretta Parkhotel

Front of property – evening/night
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
2 restaurants, lunch served
Piano bar
Reception
Silvretta Parkhotel welcomes families to its riverside spot, blending activity and relaxation. Start with breakfast, then enjoy golf, tennis, skiing, or snowboarding. The Beauty & Wellness center offers treatments, and the bowling alley and pool add more fun.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast included
  • Parking available
  • Spa

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Exclusive Suite

Highlights

Fireplace
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
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About the area

Map
Landstrasse 190, Klosters-Serneus, GR, 7250

What's nearby

  • Klosters-Madrisa Gondola - 4 min drive - 2.4 km
  • Davos Skiing Ressort - 10 min drive - 10.1 km
  • Lake Davos - 11 min drive - 8.0 km
  • Davos Klosters - 12 min drive - 11.1 km
  • Davos Congress Centre - 13 min drive - 11.8 km

Getting around

  • Klosters Platz Station - 6 min walk
  • Zurich Airport (ZRH) - 114 min drive

Restaurants

  • ‪La Muña - ‬11 min drive
  • ‪Restaurant Strandbad - ‬12 min drive
  • ‪Nuts & Co Bar - ‬11 min drive
  • ‪Wynegg Restaurant / Hotel - ‬2 min walk
  • ‪Alp Garfiun - ‬12 min drive

About this property

Silvretta Parkhotel

Upscale family-friendly hotel by the river
At Silvretta Parkhotel, you can look forward to free full breakfast, an adjacent golf course and a bowling alley. Skiers and snowboarders can spend time on the slopes at this hotel, which offers downhill skiing, cross-country skiing and a ski shuttle. Indulge in a sports massage, a facial and reflexology at Beauty & Wellness, the on-site spa. Make sure that you enjoy lunch, dinner and light fare at the two on-site restaurants. Enjoy the gym, as well as activities such as snowboarding. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Swimming pool, along with sunloungers
  • Free train station pick-up, bike hire and an outdoor tennis court
  • Self-parking (surcharge), an electric car charging station and an indoor pool
  • Supervised childcare (surcharge), luggage storage and a front desk safe
Room features
All 84 rooms have comforts such as fireplaces and heated floors, as well as thoughtful touches such as safes and WiFi.
Other conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, heated floors and childcare services

Similar properties

Front of property

Seven Alpina Boutique Hotel

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
8.8 out of 10, Excellent, 33 reviews
Seven Alpina Boutique Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 18 per night)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)
  • Parking on site (CHF 10 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Piano Bar
  • Stübli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,583 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 07 April and 29 May.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 65.0 per day.
Cots (infant beds) are available for CHF 35.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 10 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 35.0 per stay
  • Rollaway bed fee: CHF 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Silvretta Parkhotel Hotel Klosters-Serneus
Silvretta Parkhotel Hotel
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel
Silvretta Parkhotel Hotel
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel Klosters-Serneus

Frequently asked questions

Does Silvretta Parkhotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is Silvretta Parkhotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Silvretta Parkhotel?

Self-parking is available for CHF 10 per day.

What time is check-in at Silvretta Parkhotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Silvretta Parkhotel?

Checkout is at 11 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Silvretta Parkhotel located?

Located near the slopes, this Klosters-Serneus hotel is situated in the mountains and within a 10-minute walk of Klosters-Gotschnagrat Gondola, Ski Lift Klosters - Gotschnagrat and Ski Lift Selfranga. Klosters Lido Pool and Klosters Church are also within 10 minutes. Klosters Platz Station is 6 minutes by foot and Klosters Dorf Station is 27 minutes.

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Silvretta Parkhotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 48 reviews
Rating 8 - Good. 20 out of 48 reviews
Rating 6 - Okay. 9 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not there anymore

I got room from the first floor. No views, room was spacious but that was the only positive thing to say. They need to start updating the the rooms and hotel. Every time I walked into the room, the hallway (next to kitchen) had uncomfortable smell. Breakfast was a nice surprise.
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Amenities
Alles top top
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel

Das einzige was mich gestört hat, war die doch sehr laute Lüftung im Badezimmer die los ging sobald man das Licht einschaltete. Aber sonst war wirklich alles perfekt. Wenn wir wieder auf Klosters kommen sollten, dann ganz sicher wieder in dieses Hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War tip top
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and excellent dining Beautiful city
Stayed 3 nights in Mar 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran sitio para ir en navidades con familia

Hotel muy bien ubicado, con un servicio de amabilidad exquisita y muchas facilidades. Sitio idílico. Estancia fantástica. Desayuno muy bueno y completo.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Restaurant und tolles Frühstück
Stayed 2 nights in Mar 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit gerne wieder.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location right next to a rushing stream. Clearly an older weathered property but everything in good working order. The street passing in front was completely dug up but no one working on it during our stay. Immediately adjacent to a great walking/biking path following the rushing stream into an Alpine valley with massive mountains on either side. Easy walk into the small town.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Lovely hotel in a great location. Rooms spa just. Overall very clean and well run. Staff are very friendly. Only complaint, 20chf charge per night to use secure parking which was not notified beforehand.
Stayed 2 nights in Jun 2023

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, room comfort

Welcoming

Lovely hotel staff, very welcoming and accomodating. Good location and cosy hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alp-style hotel with a modern-room twist.

Great alp-style hotel with a modern twist on the rooms. Perfectly located by the river in the village on a 5-minute walk from the ski cable car. Also just next to the cross-country skiing trail. Top-class breakfast with a designated omelette cook (and perhaps the most perfectly fried bacon I have ever had). They are also equipped with a nice spa including swimmingpool, jacuzzi and sauna. Parking included.
Stayed 3 nights in Mar 2022

10/10 Excellent

Suchada, APO AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for snowboarding. Very close to the cable cars!
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr gut. Tagsüber erheblicher Lärm durch eine Grossbaustelle direkt hinter dem Hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel and excellent service
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Goed hotel, prima ontbijt, kamers ietwat gedateerd, matig bed.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren hier schon öfters. Im Winter ist es ein gutes, praktisches und sehr gut gelegenes Hotel um auf die Pisten zu kommen. Nach dem langen Tag genießen wir das Schwimmbad und die Sauna. Das Frühstück ist sehr gut. Abends kann je nach Bedarf im Hotel oder anderswo gegessen werden. Gute Parkmöglichkeit.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klosters is a lovely little town and the hotel is centrally located. We were disappointed on our arrival that there was no car parking available at the hotel and no one to help us and it was snowing heavily. "Parking Available" is advertised on hotels.com however it is not free outside the hotel and not listed until the fine print. Likewise it is listed this hotel offers a kids club- and not until the fine print is it explained there is (a huge cost). Breakfast buffet is good- children's ski school and lift also close.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Ok hotel but dated

The hotel has good facilities but needs renovation. Close to ski lift, 5mins walk. Breakfast was ok.
Stayed 2 nights in Mar 2018

6/10 Okay

Anton, Schweiz

Liked: Cleanliness

Gute Lage. Parkplatz

Ich war nur eine Nacht im Hotel. Freundlicher Empfang. Hatte Doppelzimmer für Einzelbenutzung.
Stayed 1 night in Mar 2018

6/10 Okay

ed, salisbury, uk

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good location but expensive

Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price
Stayed 5 nights in Feb 2018

8/10 Good

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzurlaub

Sehr schöne Ungebung. Kann mit Gästekarte wunderbar erkundet werden. Teppiche in den Zimmern mit nassen Hunden geht gar nicht!

8/10 Good

Hans, dem Kanton Zürich

Liked: Cleanliness, staff & service, property conditions & facilities

empfehlenwertes Hotel

ungezwungene Athmosphere, sehr freundliches und hilfsbereites Personal

4/10 Poor

Wolfgang Koll, Aachen

Liked: Cleanliness
Disliked: Property conditions & facilities

Preis und Qualität stehen in keinem Verhältnis

Schön waren die leeren Pisten und sehr gut präpariert. Es gibt immer noch sehr lange Schlepper. Leider ist die Schweiz sehr teuer im Vergleich zu Österreich. Alles und Jedes muss bezahlt werden. Das Hotel hat schon bessere Tage gesehen.

6/10 Okay

Richard, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Room was not really four-star quality

The Silvretta has several points in its favour - the staff are lovely, the location is very convenient, and the food and drink were consistently good. But we were disappointed in the quality of our room, which was small and poorly laid out; the furniture and decoration were cheap-looking and dated. We found unsightly dangling electricity cables, wardrobe doors that couldn't be opened without them hitting the bed, a collapsing shower curtain, and on occasion an unpleasant smell from the sink drain. Klosters is a very expensive place to stay, and these things - minor issues in themselves - made us feel we weren't getting good value for money. I wouldn't rule out staying at the Silvretta again, but only if I could find a deal that involved paying three-star prices, rather than four-star prices.