Ballater Knock Castle Hotels

"A great location for visiting the area , this hotel has been furnished in a modern style whilst acknowledging its history. A great breakfast and comfortable beds . What more can you ask for "

"Stayed for 3 nights, room was lovely, bed very comfortable. BB&E and food was amazing. Staff were all very friendly and helpful. Highly recommend and would definitely stay again."

"We had a lovely stay with our dog. He was made to feel very welcome with plenty of treats and fusses from all the staff. The location is great and the area surrounding has plenty to see and do."

"First, the positives: the bar was nice and the food fantastic (really well cooked, tasty and good portions for the price), staff were always friendly and polite, too. As a pub - no complaints. However, as a hotel there were definitely concerns and functional issues. If it had been more than one night, we would have demanded a refund and left. Room/bed: We booked a "deluxe king room" that was allegedly a suite, but the reality did not match the description at all. All one room (apart from the bathroom) and the bed was double width, but shorter than normal. The "coffee maker" was a kettle and some sachets. Housekeeping: Not convinced they had been in before we arrived. Bedding was visually clean and not smelly, but not neatly made. An old newspaper was still on the side stand and McDonald's rubbish was still in the bin. TV: no aerial/digital connection, so we had to sign-in to iPlayer to use it. Shower: broken. The head could not be adjusted, its cap just came away in our hands, as it was clearly broken and just balanced back in place, and then we realised there was only a dribble of ice-cold water. We reported the issues and staff did attend the room, but none of it got sorted and an offer to move us to a different room was later retracted because now the whole hotel had plumbing issues..."

"We had to carry our heavy bags yo the third floor, which was very difficult. A working lift would have been beneficial. "

"Beautiful, classic room with poster bed in an ancient but well-maintained building, giving a full Scottish feel. The hotel is close to Loch Kinord natural reserve, which provides picturesque and serene walks."

"very clean room but was on the small side glad we were only there 2 nights staff very helpful and friendly easy to get parked"

"Good location "

"Room was very clean and comfortable. Never heard any noise from the bar downstairs. Breakfast was cooked to order so fresh and hot. All staff very friendly nothing was a problem for them. Bar patrons were friendly and welcoming"