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Extended Stay America Suites Knoxville West Hills

2.5 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Extended Stay America Suites Knoxville West Hills

Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Property amenity
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Overview of Extended Stay America Suites Knoxville West Hills

Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
1700 Winston Rd, Knoxville, TN, 37919
  • Popular LocationWest Town Mall5 min walk
  • Popular LocationUniversity of Tennessee9 min drive
  • Popular LocationKnoxville Convention Center9 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive
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Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Knoxville

What's nearby

  • West Town Mall - 5 min walk
  • University of Tennessee - 9 min drive
  • Knoxville Convention Center - 9 min drive
  • Neyland Stadium - 10 min drive
  • Thompson–Boling Arena - 10 min drive

Restaurants

  • Starbucks - 6 min walk
  • Starbucks - 14 min walk
  • Chick-Fil-A - 8 min walk
  • Longhorn Steakhouse - 6 min walk
  • Chicken Salad Chick - 3 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, a vending machine and barbecues
  • A lift, a front desk safe and coffee/tea in reception
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self-parking is free at this property.

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 451 reviews" "
Rating 8 - Good. 111 out of 451 reviews" "
Rating 6 - Okay. 73 out of 451 reviews" "
Rating 4 - Poor. 49 out of 451 reviews" "
Rating 2 - Terrible. 52 out of 451 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rex

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Kenwyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Stayed 1 night in Jan 2024

2/10 Terrible

Melanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Pull out couch was broken. My husband had to sleep on the floor so our kids could have the bed. The kitchen is empty. Nothing to use in the cupboards. There was a disgusting claw of an animal on the kitchen counter. Breakfast was a joke. I had to ask for coffee. It was all empty. Furniture was so uncomfortable and dirty.

6/10 Okay

Mariella

Stayed 5 nights in Dec 2023

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great staff
Facility could stand an update. Staff is super friendly and helpful. Because it’s cheaper, some of the clientele isn’t the best but, their mostly quiet despite bringing pets. Good location, lots of nearby stores and casual restaurants.
Stayed 3 nights in Nov 2023

6/10 Okay

Benedicta

Travelled with partner
Liked: Cleanliness
This hotel was close to lots of shops however I won't book this one again. I asked the front desk at the time of check in if I could get another pillow delivered to my room. The answer I got was no because they only had enough pillows for the rooms they have and no extras. Second the shower floor was very noisy anywhere you stepped. You could hear any walking or talking on the floors in the room.

4/10 Poor

joseph, New York

Disliked: Staff & service
Upon arriving there was no one at the desk. I wanted for 5-10 min then picked up the phone. I didn’t get anyone so I then called the main number for extended stay. Eventually they were able to track done the person on duty, she came out and gave me attitude as she was in the bathroom. I asked “ isn’t there a sign to put up then you leave the desk” and she said yes but I didn’t put it up. She then started to read the Sign to me (seriously passive aggressive ) instead actually just start checking us in. At no point did she take ownership and say “ I am sorry I needed to step away and I should have put the sign up”. How can I help you. She then had to redo the registration 3 times for the second room because apparently an email was required but my dad didn’t have one. Conclusion. Rude, passive-aggressive, untrained and unable to take responsibility/accountability
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023