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Reviews of Suria Hotel Kota Bharu

3 out of 5
Suria Hotel Kota Bharu
Jalan Padang Garong, Bandar KOTA BHARU, Kota Bharu

Reviews

5.8
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 4 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Fauzeen Asyikin

Stayed 1 night in May 2022

4/10 Poor

Norasmah

Stayed 1 night in Mar 2022

2/10 Terrible

Nur ilyana binti abdul

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we cant check in, the staff said the hotel is full, but we already paid the room. how we can get refund??
Stayed 1 night in Jan 2022

2/10 Terrible

Muhamad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Hotel and Staff Attitude
Check-in process was very disappointing as we had to wait around as the staff did not know where and how to check the check-in register. Staff very abrupt and insisted we did not have any reservation even after producing the reservation details. Room condition was bad and in deteriorating condition. Both roilet and room smelled bad. No parking space provided and staff attitude is bad with no assistance given. I asked for the Hotel Manager but was told that Manager attends randomly whenever he wishes. We will never be staying at that hotel again!
Stayed 1 night in Feb 2020

8/10 Good

athirahriduan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is strategically located at the centre of kota bharu, the perfect place for those who love to walk around the city from morning till night. ❤️❤️❤️❤️
Stayed 2 nights in Jan 2019

8/10 Good

Hussen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Muhd

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Sarida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

AZIZ

Disliked: Property conditions & facilities, room comfort
Problems with toilet flush, old blanket, old tv
Avoid superior room 206, the toilet flush was not functioning. There were holes on the rather seasoned blanket. The TV too was very old, provided very limited number of channels.

4/10 Poor

Nor, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel near to pasar khatijah
I had booked this hotel for 2 nights but had to check out after the first night. Though it is near the heart of kb, the room.condition is really bad. I dont feel secure too. For those who are only interested in going around kb, them it is good but do not expect to have.a good night rest after the long hours shopping .

4/10 Poor

jittikant

Liked: Staff & service
Disliked: Cleanliness, room comfort
ห้องน้ำไม่สะอาด ชักโครกกดไม่ค่อยลง และมีแมลงสาบ
Stayed 1 night in Jan 2019
Response from Suria_Hotel on 14 Jan 2019
tq for your feedback...we will improve in the future :) :D <3