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Shangri-La Rasa Ria, Kota Kinabalu

5.0 star property
Travelers can balance relaxation with adventure at this coastal resort, where spa treatments and an 18-hole golf course offer different ways to enjoy vacation time

Choose dates to view prices

Shangri-La Rasa Ria in Kota Kinabalu offers a private beach with free cabanas, a spa, and an 18-hole golf course. Enjoy Japanese cuisine and beachfront dining. Free in-room WiFi and attentive staff enhance your stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Free airport shuttle
The current price is HK$1,232
HK$1,350 total
includes taxes & fees
12 Feb - 13 Feb

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Garden Deluxe Seaview (King)

In-room safe, desk, laptop workspace, blackout curtains

Garden Deluxe Seaview (King)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Seaview (Twin)

In-room safe, desk, laptop workspace, blackout curtains

Garden Deluxe Seaview (Twin)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Deluxe (King)

In-room safe, desk, laptop workspace, blackout curtains

Garden Deluxe (King)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe (Twin)

In-room safe, desk, laptop workspace, blackout curtains

Garden Deluxe (Twin)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 388 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Deluxe Family Room

In-room safe, desk, laptop workspace, blackout curtains

Garden Deluxe Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 388 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Junior Garden View Suite (King)

In-room safe, desk, laptop workspace, blackout curtains

Ocean Junior Garden View Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 2 Single Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Executive Suite (King)

In-room safe, desk, laptop workspace, blackout curtains

Garden Executive Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
  • 783 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (King)

In-room safe, desk, laptop workspace, blackout curtains

Garden Superior Rainforest (King)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (Twin)

In-room safe, desk, laptop workspace, blackout curtains

Garden Superior Rainforest (Twin)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Ceiling fan
Blackout curtains
  • 391 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite (Family Room)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite (Family Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Ocean Wing)

Ping pong

Executive Suite, 1 King Bed (Ocean Wing)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
  • 1937 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Wing Speciality)

In-room safe, desk, laptop workspace, blackout curtains

Suite (Garden Wing Speciality)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Free minibar items
  • 1163 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Wing Executive Suite

Ping pong

Ocean Wing Executive Suite

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 1921 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Tuaran, Shangri-La Rasa Ria, Kota Kinabalu is on a private beach. Upside Down House and Tamparuli Suspension Bridge are notable landmarks, and the area's natural beauty can be seen at Dalit Beach. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with horse riding and ecotours.
Visit our Tuaran travel guideOpens in a new window
View more Resorts in TuaranOpens in a new window
Map
Pantai Dalit, Kota Kinabalu, Tuaran, Sabah, 89208

What's nearby

  • Dalit Bay Golf & Country Club - 5 min walk - 0.4 km
  • Dalit Beach - 8 min walk - 0.7 km
  • Suria Sabah Shopping Mall - 38 min drive - 33.6 km
  • Gaya Street Sunday Market - 39 min drive - 34.4 km
  • Imago Shopping Mall - 41 min drive - 36.1 km

Getting around

  • Tanjung Aru Station - 36 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 53 min drive

Restaurants

  • ‪Fat Famous - ‬5 min drive
  • ‪D'safinah Cafe - ‬8 min drive
  • ‪Penghujung Rindu Sinalau Bakas - ‬12 min drive
  • ‪Gerai Lokan Panggang & Kelapa Bakar - ‬12 min drive
  • ‪Gayang Seafood Restaurant 佳揚海鮮樓 - ‬11 min drive

About this property

Shangri-La Rasa Ria, Kota Kinabalu

Resort near Dalit Beach
You can look forward to a free breakfast buffet, a free return airport shuttle and a golf course at Shangri-La Rasa Ria, Kota Kinabalu. This resort is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Treat yourself to a hot stone massage, a body scrub or aromatherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Japanese cuisine. Yoga classes are offered at the health club; other things to do include kayaking, horse riding and basketball. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a beach bar and a poolside bar.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, free bike hire and an outdoor tennis court
  • Babysitting (surcharge), outdoor furniture and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 494 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and hairdryers
  • Wardrobes/cupboards, electric kettles and ceiling fans

All-inclusive details

All-inclusive room rates at Shangri-La Rasa Ria, Kota Kinabalu are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Premium alcoholic drinks included

Land activities

Cycling
Climbing wall

Similar properties

2 bars/lounges, lobby lounge
Shangri-La Tanjung Aru, Kota Kinabalu
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
9.2 out of 10, Wonderful, 1,000 reviews
The price is HK$1,893
HK$2,253 total
includes taxes & fees
23 Jan - 24 Jan
Shangri-La Tanjung Aru, Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:00 PM at scheduled times
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Coffee Terrace
  • Kozan Teppanyaki
  • Oceano Modern Grill
  • Tepi Laut
  • The Eighth

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sailing
  • Surfing/bodyboarding
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 237.6 per night.

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 237.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Shangri-La's Rasa Ria Resort Tuaran
Shangri-La's Rasa Ria Tuaran
Shangri-La's Rasa Ria Resort
Shangri-La's Rasa Ria
Shangri La's Rasa Ria Resort Spa
Shangri-La Rasa Ria, Kota Kinabalu Resort
Shangri-La Rasa Ria, Kota Kinabalu Tuaran
Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

Frequently asked questions

Does Shangri-La Rasa Ria, Kota Kinabalu have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Rasa Ria, Kota Kinabalu?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Ria, Kota Kinabalu on 12 Feb 2026 start from HK$1,232.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Rasa Ria, Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Rasa Ria, Kota Kinabalu?

Self-parking is free at this property.

What time is check-in at Shangri-La Rasa Ria, Kota Kinabalu?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Shangri-La Rasa Ria, Kota Kinabalu?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Shangri-La Rasa Ria, Kota Kinabalu provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 10:00 AM to 8:00 PM at scheduled times.

Are there all-inclusive benefits at Shangri-La Rasa Ria, Kota Kinabalu?

Some rate plans available at this resort are all-inclusive.

Where is Shangri-La Rasa Ria, Kota Kinabalu located?

This Tuaran resort is on the beach, 0.2 mi (0.4 km) from Dalit Beach, and within 12 mi (20 km) of Upside Down House and Tamparuli Suspension Bridge.

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Reviews

Shangri-La Rasa Ria, Kota Kinabalu Reviews

9.2

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 696 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

Reviews

8/10 Good

MIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are very friendly and supportive
Stayed 3 nights in Dec 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Shangrila Rada Ria hotel. The resort is extensive, offering plenty of activities. We particularly enjoyed the spa, the reserve, the pool, horse riding, and the diverse range of restaurants, including Italian, Japanese, and Malaysian options. The staff were exceptionally friendly and helpful. Special thanks to Milhan, Erly, Yadmin, and Adeline for their outstanding hospitality. We look forward to returning again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, remembered our kids names every time we saw them. Looked after us very well. The entertainment was fab, the range of options for kids and the staff really love their jobs. The dancing and the band was fantastic. Thank you for the upgrade, Expedia!
Stayed 4 nights in Dec 2025

10/10 Excellent

Noor Faezah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for watching the sunset by the beach
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this property , besides r lush well kept landscaped gardens , the beautiful beach to view the sunset , is really the Malaysian hospitality . The staff genuinely try their best to help and make your stay as good as they can it . Special mention to Jerony Harvey & Azrul who gave great service !! Thank you .
Stayed 3 nights in Nov 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our kids had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Steffen

Liked: Cleanliness, amenities, property conditions & facilities
All Staff very friendly and well Trainer.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel. Staffs were friendly and room was nice and spacious. One thing though, even after I showed them and email about the 10 MYR per night tourism tax will be paid by Expedia at Check in, they still asked me again to pay at check out. It didn't happend at my other hotel, Le Meridien at all. Other than that, it was great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family vacation

Best family vacation ever due to the great room, friendly staff, various dining options, numerous activities.
Stayed 4 nights in Dec 2024

2/10 Terrible

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Second room we booked was not ready due a” leak” - this was at 6pm. After we returned from dinner (which, to be fair was excellent) the leak had returned and flooded the entry to the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Iwasaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice local peples and good location
Stayed 6 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff were fantastic.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with 5 star service. Staff is so accommdating and helpful and you always feel like a valued guest!
Stayed 2 nights in Feb 2025

8/10 Good

Sahara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

We were there for hubby's 50th birthday. We had the Ocean View Suite and it had a great view. The room was somewhat dusty which is not gr8 for my asthmatic husband, but the Housekeeping Manager, Wong Syen, took care of that. He also coordinated with his colleagues at the teppanyaki restaurant to throw for my husband a surprise celebration. Its really wonderful how service-oriented the staff is
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the nature reserve was excellent, with the staff and service all top notch. A great experience for out of the city, and a very well managed resort.
Stayed 9 nights in Jul 2024

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for traveling with children, great service and friendly staff.
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but could be better polished

Overall a lovely hotel - the activities are nicely thought out for both families and couples. The downside is we visited during peak holiday season - the check-in experience was unorganised & messy (though the iced peach tea & cold towel were cooling). Other than that, most of the time staff were friendly and very accommodating. The facilities are fun & lovely, even the lifeguards are on guard, the eco-tourism aspect is well-planned. But the restaurant menus were all really pricey (a Malaysian resident package would be an option)
Stayed 3 nights in May 2025

10/10 Excellent

Pui Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of luxury in Sabah.

This was a lovely hotel. The breakfast was fantastic with so many choices. Restaurants seemed very expensive but we were not on a package. Staff were wonderful, great pools and gardens.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chuk Sau

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, facilities are well managed
Stayed 2 nights in Feb 2024

10/10 Excellent

NAGEINDRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable staff.
Stayed 2 nights in May 2024

10/10 Excellent

Phissamay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They were friendly and accommodating. The resort was beautiful and very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services. Comfortable stay.
Stayed 1 night in Jun 2024