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Gateway, Marco Polo Hotel

Photo gallery for Gateway, Marco Polo Hotel

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Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains

Overview of Gateway, Marco Polo Hotel

Gateway, Marco Polo Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
13 Harbour City Canton Road, Tsim Sha Tsui, Kowloon

Explore the area

  • Popular LocationVictoria Harbour2 min walk
  • Popular Location1881 Heritage8 min walk
  • Popular LocationTemple Street Night Market12 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)29 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Friday, 13 May - Saturday, 31 Dec.

About this area

Kowloon

Located in Tsim Sha Tsui neighbourhood, Gateway, Marco Polo Hotel is connected to a shopping centre. Kowloon Bay and Victoria Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.
Visit our Kowloon travel guideOpens in a new window
Map

What's nearby

  • Hong Kong China Ferry Terminal - 1 min walk
  • Victoria Harbour - 2 min walk
  • Kowloon Park - 4 min walk
  • 1881 Heritage - 8 min walk
  • Temple Street Night Market - 12 min walk

Getting around

  • Whampoa Station - 4 min drive
  • Hong Kong Tsim Sha Tsui Station - 10 min walk
  • Hong Kong International Airport (HKG) - 29 min drive

About this property

Gateway, Marco Polo Hotel

Shopping hotel connected to a shopping centre in Kowloon with fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre. All 400 rooms feature thoughtful touches such as free minibar items and espresso makers, along with conveniences such as fridges and electric kettles. In-room free WiFi and 24-hour room service are standard, as are LCD TVs with cable channels.
Gateway, Marco Polo Hotel offers 400 air-conditioned accommodations with free minibar items and espresso makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 261.8 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Computer station
  • A meeting room

More

  • Smoke-free property

Restaurants on site

  • Three on Canton
  • Be On Canton

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 440.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 261.8 per person (approximately)
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
Guests planning to arrive after 10 PM must contact this property in advance if they require meals.

Property is also known as

Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Hotel
Gateway Marco Polo Kowloon
Gateway Marco Polo
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 461 out of 924 reviews
5 - Excellent 50%
Rating 4 - Good. 362 out of 924 reviews
4 - Good 39%
Rating 3 - Okay. 67 out of 924 reviews
3 - Okay 7%
Rating 2 - Poor. 19 out of 924 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 924 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness
I extended my stay and they didn’t clean my room as they thought I was gone. When they came at night to clean, the cleaner was rude.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service
Great location great staff, restaurants and shopping
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020