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Hilton Garden Inn Hong Kong Mongkok

Photo gallery for Hilton Garden Inn Hong Kong Mongkok

Featured image
Pool
Outdoor pool
Outdoor pool
LCD TV

Overview of Hilton Garden Inn Hong Kong Mongkok

Hilton Garden Inn Hong Kong Mongkok

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2 Soy Street, Mongkok, Kowloon

Explore the area

  • Popular LocationLangham Place Mall6 min walk
  • Popular LocationTemple Street Night Market13 min walk
  • Popular LocationVictoria Harbour3 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)33 min drive

Choose dates to view prices

About this area

Kowloon

In the city centre, Hilton Garden Inn Hong Kong Mongkok is in Mong Kok, a neighbourhood in Kowloon with good shopping. Hong Kong Museum of History and Hong Kong Science Museum are cultural highlights, and some of the area's landmarks include Sky 100 and 1881 Heritage. Hong Kong Space Museum and The Hong Kong Observation Wheel are also worth visiting.
Visit our Kowloon travel guideOpens in a new window
Map

What's nearby

  • Nathan Road Shopping District - 2 min walk
  • Langham Place Mall - 6 min walk
  • Temple Street Night Market - 13 min walk
  • Olympian City Shopping Mall - 16 min walk
  • Victoria Harbour - 3 min drive

Getting around

  • Whampoa Station - 4 min drive
  • Hong Kong Mong Kok Station - 8 min walk
  • Hong Kong International Airport (HKG) - 33 min drive

Restaurants

  • Where to eat
  • Eagle's Garden – Restaurant offering Chinese cuisine. Serves breakfast, lunch and dinner daily.

About this property

Hilton Garden Inn Hong Kong Mongkok

4-star Kowloon hotel in Mong Kok with restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. All 258 soundproofed rooms provide free WiFi, free wired Internet and room service. Other amenities available to guests include LCD TVs, fridges and electric kettles.
Hilton Garden Inn Hong Kong Mongkok offers 258 forms of air-conditioned accommodation which are accessible via exterior corridors, and features laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: HKD 110 for adults and HKD 110 for children
  • 1 restaurant
  • Manager's reception (select days)
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference space (3617 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: HKD 110 for adults and HKD 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hong Kong Mongkok Hotel
Hilton Garden Inn Hong Kong
Hilton Hong Kong Mongkok
Hilton Garden Inn Hong Kong Mongkok Hotel
Hilton Garden Inn Hong Kong Mongkok Kowloon
Hilton Garden Inn Hong Kong Mongkok Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 327 out of 799 reviews
5 - Excellent 41%
Rating 4 - Good. 356 out of 799 reviews
4 - Good 45%
Rating 3 - Okay. 68 out of 799 reviews
3 - Okay 9%
Rating 2 - Poor. 28 out of 799 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 799 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable room. Staff was able to timely resolve problem about the room. Good value for money.
Stayed 1 night in Jun 2021

1/5 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The cleaners walked in without permission
The air con was broken when we arrived in our room, it was not very cool. We tried to call customer service and no one answered, we got through after 15 minutes sweating in the room and he found out the receptionist is also the concierge and customer service. We finally arranged someone to come up to the room but because it was so hot my boyfriend took off his top to cool down. He was going to put it back on once someone rang the doorbell. HOWEVER, 10 minutes later someone knocked on the door twice and this cleaner woman just walked straight in. Didn’t even wait. She opened the door shocked and just stood there and took about 10 seconds till she realised someone was in the room and didn’t wait. For us, this is outrageous. No one in a hotel should be able to walk into a hotel room without your permission. This was highly disappointing. Luckily I wasn’t talking a shower.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021