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K11 Artus

Photo gallery for K11 Artus

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished

Overview of K11 Artus

K11 Artus

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Victoria Dockside, 18 Salisbury Road,Tsim Sha Tsui, Kowloon

Explore the area

  • Popular LocationHong Kong Cultural Centre5 min walk
  • Popular LocationAvenue of Stars6 min walk
  • Popular LocationK11 Shopping Mall7 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)27 min drive

Choose dates to view prices

About this area

Kowloon

Located on the waterfront, K11 Artus is in Tsim Sha Tsui neighbourhood and is connected to a shopping centre. K11 Shopping Mall and Temple Street Night Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Peak Tram and Ocean Park. Don't miss out on a visit to Hong Kong Disneyland.

What's nearby

  • Hong Kong Cultural Centre - 5 min walk
  • Avenue of Stars - 6 min walk
  • K11 Shopping Mall - 7 min walk
  • 1881 Heritage - 8 min walk
  • Tsim Sha Tsui Star Ferry Pier - 8 min walk

Getting around

  • Whampoa Station - 3 min drive
  • Hong Kong East Tsim Sha Tsui Station - 4 min walk
  • Hong Kong International Airport (HKG) - 27 min drive

Restaurants

  • Where to eat
  • The Commune – Garden-view restaurant offering international cuisine. Serves lunch, dinner and light fare daily, happy hour available. Reservations required. Kids' menu available.
  • The Chamber – Cocktail bar offering international cuisine. Open daily. Reservations required.

About this property

K11 Artus

5-star luxury hotel connected to a shopping centre in Tsim Sha Tsui
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 287 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests will find kitchenettes with fridges, ovens, hobs and microwaves.
K11 Artus offers 287 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with cable channels. Accommodation at this 5-star hotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 17 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 800 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 220 for adults and HKD 220 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Art gallery
  • Designer shops
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Outdoors

  • Terrace

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Hob

Outdoor space

  • Balcony

More

  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 21 days prior to check in.
This property is not suitable for guests who are required to quarantine due to the property's communal areas.
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from July 7 2021 to February 3 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from 3 January 2022 to 20 January 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 880.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: HKD 220 for adults and HKD 220 for children (approximately)
  • Self-parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow parties, social or business events, photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 17 years old are not allowed in the health club or fitness facility

Property is also known as

K11 ARTUS Hotel
K11 ARTUS Kowloon
K11 ARTUS Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 316 out of 410 reviews
5 - Excellent 77%
Rating 4 - Good. 69 out of 410 reviews
4 - Good 17%
Rating 3 - Okay. 16 out of 410 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 410 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 410 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not alerted on the limited no of guests after booking. During breakfast which was included in package, the staffs blame that that first day I didn’t sign the bill and said that could cause the staffs to compensate!!! Never encounter such bad experience in hotel, staff training very poor, also check in staffs not very helpful too
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A remarkable staycation experience
The room was exactly as described when i did the booking. Excellent service and room interior. We were all very happy with the stay.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and my stay was super comfortable and relaxing.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Excellent!
Stayed 2 nights in Sep 2021