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pentahotel Hong Kong, Kowloon

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Reception
View from room
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of pentahotel Hong Kong, Kowloon

pentahotel Hong Kong, Kowloon

4.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
19 Luk Hop Street, San Po Kong, Kowloon

Explore the area

  • Popular LocationChi Lin Nunnery13 min walk
  • Popular LocationWong Tai Sin Temple16 min walk
  • Popular LocationKowloon Walled City Park18 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)37 min drive

Room options

About this area

Kowloon

Pentahotel Hong Kong, Kowloon is located in Eastern Kowloon, a neighbourhood in Kowloon, and is near a metro station. Chi Lin Nunnery and Wong Tai Sin Temple are notable landmarks, and the area's natural beauty can be seen at Nan Lian Garden and Kowloon Walled City Park. Looking to enjoy an event or a game while in town? See what's happening at Queen Elizabeth Stadium or Sha Tin Race Course. Guests appreciate the hotel's quiet location.

What's nearby

  • Mikiki - 9 min walk
  • Plaza Hollywood - 10 min walk
  • Chi Lin Nunnery - 13 min walk
  • Wong Tai Sin Temple - 16 min walk
  • Kowloon Walled City Park - 18 min walk

Getting around

  • Hong Kong Sung Wong Toi Station - 3 min drive
  • Hong Kong Diamond Hill Station - 11 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

About this property

pentahotel Hong Kong, Kowloon

4-star hotel in the heart of Eastern Kowloon
Take advantage of a round-trip airport shuttle, an arcade/games room and dry cleaning/laundry services at pentahotel Hong Kong, Kowloon. The on-site restaurant, eatstreet @ pentalounge, features international cuisine. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • Swimming pool with pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle and limo/town car service
  • An area shuttle, a seasonal outdoor pool and a reception hall
  • Luggage storage, meeting rooms and a TV in the lobby
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All guest rooms at pentahotel Hong Kong, Kowloon boast comforts, such as laptop-compatible safes and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and climate-controlled air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (HKD 98 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 10:30 AM to 7:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 7 kilometers
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: HKD 242 for adults and HKD 121 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Eatstreet @ pentalounge
  • Pentalounge
  • Pizzabar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Pool gate
  • Fridge (on request)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Computer station
  • Conference space (3175 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LED TV
  • TV channels
  • iPod dock

Food and drink

  • Electric kettle
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 29 April 2022 to 31 December 2022 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 01 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 600 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: HKD 242 for adults and HKD 121 for children (approximately)
  • Fee for in-room wired Internet: HKD 98 per 24-hour period (rates may vary)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Airport shuttle fee per child: HKD 140 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from September to October
Pool access available from 7:30 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Property is also known as

Pentahotel Hong Kong Kowloon Hotel
Pentahotel Hong Kong Hotel
Pentahotel Hong Kong Kowloon
Pentahotel Hong Kong
Pentahotel Hong Kong, Kowloon
pentahotel Hong Kong Kowloon
pentahotel Hong Kong, Kowloon Hotel
pentahotel Hong Kong, Kowloon Kowloon
pentahotel Hong Kong, Kowloon Hotel Kowloon

Frequently asked questions

Does pentahotel Hong Kong, Kowloon have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM to 6 PM. The swimming pool is closed seasonally each year from November 01 until April 30.

Is pentahotel Hong Kong, Kowloon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at pentahotel Hong Kong, Kowloon?

Pentahotel Hong Kong, Kowloon doesn't offer parking.

What time is check-in at pentahotel Hong Kong, Kowloon?

Check-in is from 2:00 PM - 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.

What time is check-out at pentahotel Hong Kong, Kowloon?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does pentahotel Hong Kong, Kowloon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:30 AM-7:00 PM on request. A fee of HKD 140 per person applies.

Where is pentahotel Hong Kong, Kowloon located?

Located in Eastern Kowloon, this hotel is within a 10-minute walk of Mikiki and Plaza Hollywood. Chi Lin Nunnery and Nan Lian Garden are also within 15 minutes. Hong Kong Diamond Hill Station is 11 minutes by foot and Hong Kong Wong Tai Sin Station is 15 minutes.

Can I cancel my reservation for free at pentahotel Hong Kong, Kowloon and receive a full refund?

Yes, pentahotel Hong Kong, Kowloon offers free cancellation on select room rates, because flexibility matters! Please refer to pentahotel Hong Kong, Kowloon cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 501 out of 999 reviews
5 - Excellent 50%
Rating 4 - Good. 423 out of 999 reviews
4 - Good 42%
Rating 3 - Okay. 49 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Wan Hou
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi too slow
Stayed 1 night in Nov 2020

5/5 Excellent

Tak Shu
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Oct 2020

5/5 Excellent

Helen
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy comfortable and affordable.
Stag friendly and helpful. No complications. Easy check in and out.
Stayed 1 night in Oct 2020

4/5 Good

Stanley
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Tsz Ki
Stayed 1 night in Sep 2020

2/5 Poor

Verified traveller
Disliked: Cleanliness, staff & service, room comfort
Dirty toilet and impolite receptionists
Stayed 1 night in Sep 2020

3/5 Okay

Verified traveller
Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Room so far is gd but front desk didn’t reply me about why the fire alarm ring.
Stayed 1 night in Aug 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your follow up call. I hope to stay at the hotel again when I need some alone time.
Stayed 1 night in Jun 2020