4/5 Good
KAM CHUN CANDY
17 Jun 2021
Stayed 1 night in Jun 2021
Sheraton Hong Kong Hotel & Towers
Photo gallery for Sheraton Hong Kong Hotel & Towers
Overview of Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
4.3/5 Excellent
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
20 Nathan Road, Tsim Sha Tsui, Kowloon
Explore the area
- Victoria Harbour3 min walk
- 1881 Heritage4 min walk
- Temple Street Night Market17 min walk
- Hong Kong (HKG-Hong Kong Intl.)27 min drive
Choose dates to view prices
About this area
Kowloon
Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighbourhood and is connected to a shopping centre. 1881 Heritage and Sky 100 are notable landmarks, and some of the area's activities can be experienced at Kowloon Bay and Victoria Harbour. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like golf lessons. Guests love the hotel's location for the sightseeing.
What's nearby
- Victoria Harbour - 3 min walk
- 1881 Heritage - 4 min walk
- K11 Shopping Mall - 4 min walk
- Harbour City - 5 min walk
- Temple Street Night Market - 17 min walk
Getting around
- Hong Kong East Tsim Sha Tsui Station - 2 min walk
- Whampoa Station - 3 min drive
- Hong Kong International Airport (HKG) - 27 min drive
Restaurants
- Where to eat
- Celestial Court – Serves lunch and dinner daily. Reservations required.
- Unkai – Serves lunch and dinner daily. Reservations required.
- Oyster & Wine Bar – Ocean-view restaurant with a bar. Open daily. Reservations required.
- The Café – Serves breakfast, lunch and dinner daily. Reservations required.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking on site (HKD 1920 per day)
- Limited on-site parking
- Wheelchair-accessible parking and van parking available
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
- 6 restaurants and 1 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- Aerobics classes
- Fitness centre
- Full-service spa
- Outdoor pool
- Sauna
- Shopping centre
- Shopping
- Hot tub
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Cots/infant beds (surcharge)
- Laundry facilities
- Microwave (on request)
- Outdoor pool
- Fridge
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese (Cantonese)
- Chinese (Mandarin)
- English
- Japanese
- Korean
Business services
- Business centre
- Conference space (15043 square feet)
- A meeting room
Outdoors
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 4 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Massage - deep-tissue
- Massage - hot stone
- Massage - Swedish
- Massage/treatment rooms
- Sauna
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Roll-in shower (select rooms)
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Renovated guest rooms – January 2015
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Cots/infant beds (surcharge)
- Pillow menu
- Premium bedding
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Shower/bath combination
- Towels
Entertainment
- 40-inch flat-screen TV
- TV channels
- iPod dock
- Films for purchase
- Premium channels
- Tablet computer
Food and drink
- Coffee/tea maker
- Free bottled water
- Microwave (on request)
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Kowloon
Yau Tsim Mong
Hotel
Business-friendly
Air conditioned
5 star
Guest rating 4+
Pool
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, access to the swimming pool is available by reservation only. Each pool session is limited to 1 hour and 45 mins with 10 persons at one time.
Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.
Renovations and closures
The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
- Sauna
- Hot tub
This property is undergoing renovations from 11 November 2021 to 31 July 2022 (completion date subject to change).
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Cots (infant beds) are available for HKD 275.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: HKD 1000.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
- Valet parking fee: HKD 1920 per day
- Crib (infant bed) fee: HKD 275.0 per night
- Rollaway bed fee: HKD 550.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong Towers
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.3/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.1/5
Property conditions & facilities
3/5 Okay
MAN LAI
15 Jun 2021
Stayed 3 nights in Jun 2021
3/5 Okay
Verified traveller
14 Jun 2021
Liked: Cleanliness, staff & service, room comfort
Tiny pool
Stayed 1 night in Jun 2021
5/5 Excellent
CHI FAT
13 Jun 2021
Stayed 1 night in Jun 2021
5/5 Excellent
YIU HO
12 Jun 2021
Stayed 1 night in Jun 2021