Skip to main content

Hotel H12

3.0 star property
Experience old-town charm in style. Discover hidden gems with expert guidance from multilingual staff while rejuvenating your senses.

Choose dates to view prices

In the heart of Kraków Old Town, Hotel H12 offers a unique blend of historic charm and modern comfort. Unwind with a massage at the spa or grab a drink at the bar; explore nearby Royal Road and Main Market Square or take advantage of car rentals on site, multilingual staff, tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Single Room

  • City view
  • 247 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Double or Twin Room

  • City view
  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Triple Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

You may also like

Ad
Daily buffet breakfast (PLN 55 per person)

Campanile PRIME Krakow Old Town

Kraków Old Town
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 938 reviews
The price is HK$621
HK$670 total
includes taxes & fees
29 Mar - 30 Mar
Campanile PRIME Krakow Old Town
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Kraków Old Town, a neighbourhood in Kraków, Hotel H12 is near a metro station. Wawel Castle and Oskar Schindler Factory are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby. Visit our Kraków travel guide
Map
ul. Sw. Tomasza, 32, Kraków, Lesser Poland Voivodeship, 31-014

What's nearby

  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    1 min walk - 0.0 km
  • Planty Park featuring heritage architecture and a castle
    Planty Park
    1 min walk - 0.1 km
  • Main Market Square showing outdoor eating
    Main Market Square
    5 min walk - 0.4 km
  • St. Mary\'s Basilica showing a statue or sculpture, street scenes and a square or plaza
    St. Mary's Basilica
    5 min walk - 0.4 km
  • Cloth Hall showing a square or plaza, heritage elements and a city
    Cloth Hall
    6 min walk - 0.6 km

Getting around

  • Kraków Główny Station
    17 min walk
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    22 min drive
  • Kraków (KRK-John Paul II - Balice)
    35 min drive

Restaurants

  • Bull Pub
    3 min walk
  • House of Beer
    1 min walk
  • Moaburger
    2 min walk
  • Wódka
    2 min walk
  • eHerbaty
    2 min walk

About this property

Hotel H12

Hotel near Main Market Square
Close to Wawel Castle, Hotel H12 provides an airport shuttle, a corner/local shop and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A front desk safe, luggage storage and 1 meeting room
  • A TV in reception, multilingual staff and tour/ticket information
Room features
All guest rooms at Hotel H12 boast comforts, such as air conditioning, as well as amenities, such as free WiFi and room service.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

View from property
Betmanowska Main Square Residence Adults Only
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 1,154 reviews
The price is HK$1,071
HK$1,157 total
includes taxes & fees
1 Apr - 2 Apr
Betmanowska Main Square Residence Adults Only
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 40 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 160.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: PLN 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 40 per person
  • Airport shuttle fee: PLN 160 per vehicle (return, maximum occupancy 4)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Classic Krakow
Hotel Classic
Classic Krakow
Hotel Classic
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Is Hotel H12 pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at Hotel H12?

Limited spots are available.

What time is check-in at Hotel H12?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel H12?

Checkout is at noon.

Does Hotel H12 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 160 per vehicle applies.

Where is Hotel H12 located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Planty Park and Main Market Square. Royal Road and Florianska Street are just steps away. Kraków Główny Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel H12 Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 46 out of 201 reviews
Rating 8 - Good. 101 out of 201 reviews
Rating 6 - Okay. 36 out of 201 reviews
Rating 4 - Poor. 14 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

Reviews

Verified

8/10 Good

Herbjørn

Liked: Cleanliness, property conditions & facilities, room comfort

Bra hotell, nær det meste

Fint hotell nær sentrum. Greie og store rom. Rent og fint. Bra frokost. Personal i resepsjonen kunne nok vært et par knepp hyggeligere. Men alt i alt, bra sted. Vi var en guttegjeng på 17 personer på tur.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Lovely breakfast. Very helpful staff.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wad lekker in het centrum vlak bij een park en Bijna alles was op loopafstand
Stayed 5 nights in Jan 2020
Verified

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% do not recommend this place

I had a trip planned to come to Krakow for a long weekend. when i got to the airport i was told our flight was canceled and the next flight was in 3 days. I tried contacting the hotel to let them know i would have to cancel because of this situation that is out of our control. They did not care that we had to cancel and would not refund us our money. I even tried to change the dates for my stay because we are coming back to Poland in February and they still would not help us. I recommend staying at a place that will work around incidents like this that you can't control and not just take your money like this place.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location, staff are friendly and speak English. Breakfast is a nice spread. Rooms are a little tired, but its clean. I would stay again and recommend.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The locstion is great The room are pure and not so clean
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was alleen bij ontbijt open. En niet overdag en s'avonds. Vonden we jammer.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Huone ei vastannut mitä tilattaessa netissä hienot kuvat näytti. Huoneet käytössä kuluneet. Ensin tarjottiin inva huonetta jossa yksi pieni vaatekaappi ilman hyllyjä. Pitkän puhumisen jälkeen saimme huoneen vaihdettua jossa parempi vaatekaappi hyllyillä. Sängyt olleet jo kauan käytössä. Patjat syytä uusia piakkoin.Aamiainen hotellin ravintolassa ihan ok.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities
Litt mye støy fra en pub, som hadde døgnåpent i samme gate.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie t.o.v. de 'old town' is perfect met de grote markt op loopafstand. Rustig hotel met zeer vriendelijk en servicegericht personeel. Ontbijt is prima met voldoende keus. Wij zouden dit hotel zo weer boeken bij een volfend bezoek aan deze geweldige stad.
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Michy

Liked: Cleanliness
Disliked: Staff & service
Trattasi di struttura non recente, ma con camere spaziose e letti comodi. Pulizia adeguata.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Kjell

Liked: Staff & service
GILLAR: Bra frukost, trevlig personal GILLAR INTE: Låga sängar, heltäckningsmatta, ingen safety-box
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Farshid

Liked: Staff & service
Det borde haft kafé och te och vatten kokare på rummet. Mycket bra frukost. Ligger centralt. Vänligt personal.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es tal como se dice. Agradable y muy céntrico. Bien ubicado, y el personal muy agradable.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Steffen Slott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super dejligt hotel

Værelset var rigtig dejligt, der blev gjort rent og skiftet sengetøj flere gange. Morgenmaden var virkelig god. Hotellet lå dejligt centralt
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Håkon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell Classic

Hotell classic hadde en perfekt beliggenhet, sentrumsnært i et rolig område med lite trafikk, og kun 2-3 minutt gange til markedsplassen og serverdighetene der. Hele familien var fornøyd med beliggenheten av hotellet.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Loistava sijainti, aivan kelpo paikka yöpyä. Ei luksusta, mutta sitä emme hakeneetkaan, matkoilla pääasiassa tutustumme paikkaan ja hotelli toimii vain tukikohtana ja yöpymispaikkana. Kylpyhuone remontoitu, huone kaipaisi pientä pintaremonttia, kaikki lamput eivät toimineet ja kokolattiamatoista miinusta. Suosittelen kyllä itseni kaltaisille matkustelijoille ja voisin mennä uudestaankin. Todella helppo kävellä nähtävyyksiä katsomaan joita Krakovassa ja vanhan kaupungin alueella riittää!
Stayed 6 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alakerran baarin meteli oli yöllä häiritsevän kova.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hyvä sijainti, ystävällinen henkilökunta, siisti. Hyvä aamupala. Ainoa miinus oli viereinen baari josta kuului kova melu ainakin kadunpuoleisiin huoneisiin ja se oli auki 24/7.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Maksullinen automaattikahvi respassa

Jääkaappi puuttui ja aulan kahviautomaatin kahvi maksullinen!?!? Muutoin kaikin puolin hyvä.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Puolan matkalla

Olimme hotellissa 3 yötä. Henkilökunta oli todella mukava ja saimme apua kaikkiin kysymyksiimme. Aamiainen oli ok. Muuten kaikki oli hyvin, mutta hotellin kanssa samassa rakennuksessa olevasta ravintolasta kuului meteliä huoneeseen. Tämä häiritsi nukkumista. Hotelli itsessään, sijainti nähtävyyksiä ajatellen ja henkilökunta olivat todella hyvät. Tästä ravintolasta miinusta
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Malagueña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación fantástica. El personal muy amable. Hotel muy correcto
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities

4 yötä Krakovassa

Hyvä sijainti, kävelymatka vanhankaupungin alueelle ja kauppakeskukseen. Aamupala vaatimaton, mutta Ok. Ainoa miinus huoneessa oli kokolattiamatto ja ettei ollut jääkaappia. Kadunpuolen 24 h baari hieman häiritsi. Hintalaatusuhde hyvä. Voisin yöpyä täällä uudestaan.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Anne Gro Hetland

Liked: Cleanliness, staff & service
Veldig bra beliggenhet, enkel grei standard, men utifrå rommets beliggenhet var det mye bråk gjennom hele natten fra en pub/hospits i nærheten.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Situation was perfect. Very central but right next to the park as well. The station was very close and the main square a few minutes walk.. Could not have asked for more. Very good breakfast too.
Stayed 4 nights in Jun 2019