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Hotel Sympozjum & SPA

4.0 star property
Art Deco hotel connected to the convention centre in Debniki with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Sympozjum & SPA

Exterior
Front of property
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Reception
Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Kobierzynska 47, Kraków, Lesser Poland, 30-363
  • Popular LocationMain Market Square6 min drive
  • Popular LocationWawel Castle6 min drive
  • Popular LocationRoyal Road7 min drive
  • AirportKraków (KRK-John Paul II - Balice)19 min drive
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Room options

View all photos for Standard Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 498 sq ft
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double or Twin Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 498 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 279 sq ft
  • City view
  • Sleeps 4
  • 3 Single Beds

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About the area

Kraków

Located in Debniki neighbourhood, Hotel Sympozjum & SPA is connected to a shopping centre. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Looking to enjoy an event or a game while in town? See what's happening at Cracovia Stadium or Wisla Stadium. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Kraków travel guideOpens in a new window

What's nearby

  • ICE Krakow Congress Centre - 3 min drive
  • Main Market Square - 6 min drive
  • Wawel Castle - 6 min drive
  • Oskar Schindler Factory - 7 min drive
  • Royal Road - 7 min drive

Getting around

  • Turowicza Station - 4 min drive
  • Kurdwanów P+R Station - 4 min drive
  • Kraków (KRK-John Paul II - Balice) - 20 min drive

Restaurants

  • Między Nami. Restauracja - 9 min walk
  • Costa Coffee - 4 min walk
  • Bar Ruczaj - 2 min walk
  • Industrialna - 8 min walk
  • Silver Dragon Asia Food - 4 min walk

About this property

Hotel Sympozjum & SPA

Upscale hotel located in Debniki
Consider a stay at Hotel Sympozjum & SPA and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Indulge in a facial, a body scrub and Ayurvedic treatments at Kryształowe Spa, the on-site spa. The on-site restaurant, Rozmaryn, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Massage treatment rooms, multilingual staff and a gift shop
  • A TV in reception, meeting rooms and a porter/bellboy
Room features
All 80 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free Internet and air conditioning.
Extra conveniences in all rooms include:
  • Showers and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: PLN 40 for adults and PLN 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Rozmaryn

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PLN 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 40 for adults and from PLN 20 for children
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Pet fee: PLN 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 50 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sympozjum Krakow
Hotel Sympozjum
Sympozjum Krakow
Sympozjum
Sympozjum Hotel Krakow
Hotel Sympozjum SPA
Hotel Sympozjum & SPA Hotel
Hotel Sympozjum & SPA Kraków
Hotel Sympozjum & SPA Hotel Kraków

Frequently asked questions

Is Hotel Sympozjum & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Sympozjum & SPA?

Limited spots are available.

What time is check-in at Hotel Sympozjum & SPA?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sympozjum & SPA?

Checkout is at noon. Late checkout is available for PLN 50 (subject to availability).

Does Hotel Sympozjum & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Hotel Sympozjum & SPA located?

Located in Debniki, this spa hotel is 1.4 mi (2.3 km) from ICE Krakow Congress Centre and 2.5 mi (4 km) from Main Market Square. Sanctuary of Divine Mercy and Bonarka City Centre are also within 2 miles (3 km). Łagiewniki Station is 24 minutes by foot and Sanktuarium Bożego Miłosierdzia Tram Stop is 29 minutes.

Hotel Sympozjum & SPA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 108 reviews" "
Rating 8 - Good. 49 out of 108 reviews" "
Rating 6 - Okay. 24 out of 108 reviews" "
Rating 4 - Poor. 9 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Stayed 1 night in Apr 2024

6/10 Okay

Bobby

Stayed 2 nights in Nov 2022

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice clean, comfortable room. Very reasonable price.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.
Stayed 4 nights in Dec 2019

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful
Stayed 3 nights in Nov 2019

6/10 Okay

Teresa

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all nice, hotel very clean and a very good breakfast.
Stayed 3 nights in Oct 2019

6/10 Okay

Christine, Wigan, Uk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Dated and drab. Breakfast was excellent. Didn’t get to try the facilities ie swimming pool or spa because we were moved to another hotel for our last night. Apparently they have done this before. Disrupted our break, new hotel knew nothing of our transfer and made us wait over an hour whilst they sorted it out. It was further out of the city, in fact double the taxi fare. However, was nearer the airport. I wouldn’t stay at the symposium again, and would look for somewhere nearer the city centre.
Stayed 3 nights in May 2019

2/10 Terrible

Neil T, London, UK

Disliked: Staff & service, property conditions & facilities
Very poor level of facilities
I chose this hotel as it looked comfortable, with good facilities (spa, pool, etc) to help me relax during my stay in Kraków, which was for business purposes. It is located inconveniently, very far from the old town centre in an area with no restaurants, but I was aware of this when I booked. I would urge any potential guest to consider the following before choosing this hotel: - The swimming pool is tiny, you can barely do more than sit in it - Pool and spa are unavailable in the morning, and the service was surly - The restaurant has a v limited menu and closes at 9pm - The bar closes at 10pm - Wifi only works on the ground floor, not in the rooms - No tea/coffee making facilities in the room - Antiquated cathode ray tube TV with few channels, none in English (I got by with Spanish) Sadly this was a very disappointing experience, the first time this has happened with Expedia.
Stayed 2 nights in Sep 2017

6/10 Okay

Boris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The rooms need some improvement
It has four stars, but we did not expect it to be different than a three-star hotel considering the price. The look and feel of the hotel was good (although a little old) and the staff was friendly and helpful. The hotel had some serious flaws, though. The air-conditioning did not work. Even though it was March the room was constantly too hot so we had to have the window open during the night. One reason for us to book this hotel was the sound-proofed rooms, but that does not help with an open window and a large road outside. There were no tea-making facilities, which I think a hotel of this class should have. The executive do rooms have this. The breakfast could be improved by adding more varieties of fresh fruits. When we were there they had only apples and one day also clementines. The menu in the rooms was outdated so the dishes mentioned there did not always exist anymore. Also the prices and details about the massages in the spa were out of date. We booked a foot massage but it turned out to be both much shorter and much more expensive than it said in the papers in the room. The hotel is a bit outside of the city center. It is easy to get to town using trams. We used buses and trams to get to/from the airport (it took 60-80 mins) (I think the hotel offers a shuttle service also, but we did not use that). The area around the hotel felt safe and the large Tesco 5 min away was convenient.