Great property, clean hotel, really nice staff that spoke English so was able to communicate.
Lisa
2025 年 7 月入住 3 晚
6/10 一般
Steve
与家人出行
2025 年 7 月 15 日
满意:员工和服务
The hotel is very outdated, the carpet and furniture is very old!! It's great location thought and the breakfast was good,
the staff very friendly
Steve
2025 年 7 月入住 2 晚
10/10 超赞
GLENN
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Location wad great and the room itself was pretty good. The breakfast buffet was also really good.
GLENN
2025 年 6 月入住 3 晚
8/10 还可以
Sital
团体旅客
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
A really lovely hotel for a 3 star. The room we stayed in was spacious, which was unexpected. I loved the fact they have a conservatory area where you can read quietly and grab a hot beverage from the machine whenever you feel like. Would happily stay here again if I was visiting Krakow again.
Sital
2025 年 6 月入住 4 晚
10/10 超赞
Lynn D
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Perfect location, delicious breakfast, and extremely helpful staff. I highly recommend.
Lynn D
2025 年 6 月入住 7 晚
10/10 超赞
Mary Jane
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Bathroom is clean and newly refurbished with a walk-in shower, which is a treat for a person like me. There were enough plugs that I could charge my various device devices that needed charging overnight a plus was the proximity of a very nice restaurant. I didn’t really interact with the staff Because I didn’t need to and found it to be a great stay. I would go back again.
Mary Jane
2025 年 6 月入住 4 晚
10/10 超赞
RENATA
2025 年 6 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, staff friendly, service was good
RENATA
2025 年 6 月入住 2 晚
10/10 超赞
Sara
2025 年 6 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Very convenient location in Old Town without being on the main road. Very spacious room and bathroom with mini fridge and nice sized wardrobe. Nice patio seating areas. Traditional buffet breakfast serve in the Black Duck restaurant which connects to the hotel. Lift available to the 200 and 300 level rooms, not the 400 level rooms. Very friendly and helpful staff. 22 PLN can ride to the train station, but very close to the Trams for getting further out around the city.
Sara
2025 年 6 月入住 3 晚
10/10 超赞
Anthony
与家人出行, 团体旅客
2025 年 6 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Great location hotel, right where you need to be but just enough out the way to be quiet. Rooms were clean and had everything you needed. They even give us a pack lunch when we said we wouldn’t make breakfast one day because of a trip.
Anthony
2025 年 5 月入住 3 晚
10/10 超赞
Susan
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Excellent location. In a side street a short walk from the Main Square and Wawel Castle. Close to many tram stops. Quiet location.
The service from staff in hotel is excellent. I was going on a trip to Auschwitz wuth a pick up time of 6am, I asked if I could have a breakfast bag to take. I ordered it the night before and it was ready for me to collect at 6am. I expected a few croissants but was surprised by the amount and variety of things included.
I was a solo travel and this hotel perfect. There were a few solo travels staying when I was. The restaurant connected to the hotel serves delicious food and again is perfect for solo travellers who don't want to be out after dark on their own.
Susan
2025 年 5 月入住 2 晚
8/10 还可以
Helena,Titusville
2025 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location
Helena
2025 年 5 月入住 7 晚
10/10 超赞
Mindy
2025 年 5 月 28 日
Mindy
2025 年 5 月入住 1 晚
10/10 超赞
Nicola
团体旅客
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Ottima struttura accogliente pulita e disponibile per ogni richiesta
Nicola
2025 年 5 月入住 3 晚
10/10 超赞
yevgeniya
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were absolutely blown away by this property. It was way above our expectations! It’s rated 3 stars but it felt like 5 stars. Clean and cozy rooms . The best location for exploring, dining, shopping. Breakfast is amazing. I would absolutely book this hotel again if I ever visit Krakow in the future
yevgeniya
2025 年 5 月入住 1 晚
10/10 超赞
marek
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent location friendly staff nice rooms
marek
2025 年 5 月入住 7 晚
8/10 还可以
Melvin
2025 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
A good hotel in the old town of Krakow. Easy walk for the main tourist area. There isn’t a kettle in the room, but there is a coffee/hot water machine in a lounge area. Breakfast was good, and the place where breakfast is held becomes a separate restaurant later in the day, and it does excellent food.
Melvin
2025 年 5 月入住 3 晚
10/10 超赞
Sheila
2025 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly, efficient, helpful staff, short walk to main market square and attractions, very good breakfast included, charming tea room with complementary hot beverages. I thoroughly enjoyed my stay at Wawel Hotel.
Sheila
2025 年 4 月入住 6 晚
4/10 很差
Sally
2025 年 5 月 7 日
满意:清洁度
不满意:服务设施,员工和服务
First of all, I walked into the lobby to check in and I couldn't see the receptionist. He was hiding behind the desk. I finally found him and he wasn't friendly. He didn't say, "Welcome" or "How can I help you?" Your staff needs better training on how to greet guests. Breakfast was good. Room was clean but the bed was as hard as a rock. No water in the room was provided for drinking, either.
Sally
2025 年 4 月入住 4 晚
10/10 超赞
Doric,Pitton
团体旅客
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施
Outstanding, brilliant city centre choice. Charming old building perfectly located yards from the main drag. Comfortable rooms and good breakfast. Helpful front desk. No complaints- wouldn’t stay anywhere else next time.
Doric
2025 年 5 月入住 3 晚
8/10 还可以
Brandon
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Brandon
2025 年 4 月入住 6 晚
10/10 超赞
Dennis
2025 年 5 月 3 日
Dennis
2025 年 4 月入住 1 晚
8/10 还可以
SOPHIE MARIE
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Accueil extraordinaire même à 1h du matin.
Confortable, propre.
SOPHIE MARIE
2025 年 4 月入住 4 晚
10/10 超赞
Michael
团体旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No issues
Michael
2025 年 4 月入住 6 晚
10/10 超赞
Fabio
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Posizione perfetta, a due passi da tutto ma in pulizia di categoria superiore, buona varietà nella colazione,
Fabio
2025 年 4 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ottimo rapporto qualità prezzo
Stanza bellissima e spaziosissima, bagno moderno, pulito e spazioso, letti comodi, personale gentile ed educato, colazione buona, forse poca scelta di dolci.
Ottima posizione