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Reviews of P&J Apartments

3 out of 5
P&J Apartments
Florianska 39, Kraków, Lesser Poland

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 453 reviews" "
Rating 8 - Good. 184 out of 453 reviews" "
Rating 6 - Okay. 50 out of 453 reviews" "
Rating 4 - Poor. 23 out of 453 reviews" "
Rating 2 - Terrible. 17 out of 453 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glynis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location situated on Grodska, castle, cathedral, rynek square, st Mary’s basilica all within 3-5 minutes walk. Collected keys from office on florianska, 5 mins from main train station, staff great. Highly recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Aleksandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay we had! Clean, fantastic location, great price! The flat was a great size, beds very comfortable, clean and nice! Will definitely use again! Highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Davin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great stay. The only downside is the parking, you have to find a paid parking lot that's a little over 5 minutes away. The area is absolutely beautiful though. Highly recommend the old town area.
Stayed 1 night in Mar 2024
Response from Jakub on 4 Apr 2024
Thank you for your opinion! :)

10/10 Excellent

Catherine

Stayed 3 nights in Dec 2023

10/10 Excellent

Cally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location lovely apartment very accommodating when we arrived early definitely would recommend and return
Stayed 3 nights in Jan 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort
Great Accomodation.
Staff were friendly and veey helpful. Transfers to and from airport, easy and realiable. Location was fantastic, everything you need right on your doorstep.
Stayed 3 nights in Nov 2023

10/10 Excellent

Presches

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This location is perfect for getting around Old Town. It was only 8 minutes to the train station. It was very clean, spacious and had everything we could need. Hight recommend staying here.
Stayed 1 night in Oct 2023

8/10 Good

Chelsea

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Alicia

Travelled with group
SO NOISY! Reception and check in were fine but we booked a deluxe apt with washer and we got an economy apt. We truly spent very minimal time in apt but we planned on the washer, laundry service was available but we didn't to want to use. Street noise/partying-is so loud until 5 am. Then someone in building yelling and banging on doors Used shuttle service to airport which was great Location is so handy close to square So if you can tolerate no sleep it’s an ok place
Stayed 3 nights in Sep 2023

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, room comfort
great location , friendly staff, fabulous transfer
Apartments very nice , traditional, fabulous location, reception staff fantastic , friendly , helpful and knowledgeable, would highly recommend, great transfers from Airport
Stayed 3 nights in Sep 2023

10/10 Excellent

Angus

Liked: Cleanliness, room comfort
Great location
Location was great,
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Hottest apartment building ever
Good location and staff are friendly. That’s pretty much all that is good. Apartment had no A/C so was 30 degC in the night. Sheets on beds don’t fit properly so kept coming off in the night so we were on scratchy mattress. Apartment was very dusty and unclean. I would avoid and stay elsewhere.
Stayed 2 nights in Aug 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, room comfort
We had a good family stay here
The apartment was great, big, and quite comfortable. Two bathrooms, laundry washer, a big dining room and a decent kitchen. A few things could be improved -- like one of the shower holders was broken and the beds were creaky, but we still had a great stay with plenty of space for the 5 of us. Interestingly, the first morning we got locked in within the building by someone locking the front gate to which we didn't have a key, but after we called the staff, they came right away and located the key within about 30 minutes :) they made a copy of that key for us for the next day... Overall, we had a good stay at a good price.
Stayed 2 nights in Jul 2023

10/10 Excellent

Don Paul

Liked: Cleanliness, amenities, property conditions & facilities
It was a good place to stay id stay again.
Stayed 8 nights in May 2023

8/10 Good

ROBERT

Liked: Cleanliness
Disliked: Room comfort
Nice apartment but noisy outside
This company have a range of apartments available. I stayed in a nice second floor apartment on Stolarska Street, not far from the main square. The only drawback was that the street outside was very noisy, often until 2am or later. As it was very warm during my visit I had the windows open. For this reason I would not recommend this particular apartment if you want a good nights sleep.
Stayed 4 nights in Jun 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities
Good location. property very spacious but basic
Stayed 2 nights in Jun 2023

8/10 Good

Ashley

Liked: Cleanliness, room comfort
After arriving late on Monday night we were hoping for a swift check in however they struggled to find our booking which stressed a little once they did we were told would be in a different apartment to what was booked where we had to walk up 4 flights of stairs with all our luggage as no lift. Once in where told couldn’t use double bed in the main room due to being broken. The lights in kitchen where on the entire time we where there as couldn’t find a switch anywhere and the shower didn’t work which normally would be fine but will having full day trips every day it wasn’t fun coming back to having to run a bath rather than just jumping in shower.. over all happy with accommodation but needed some TLC
Stayed 4 nights in Jun 2023

8/10 Good

Neptali, Burleson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Clodagh

Liked: Cleanliness, amenities, property conditions & facilities
Central location, close to transport links
Stayed 4 nights in May 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Beware location deceptive
Generally, disappointed as location was a primary factor in our hotel selection. We booked with P&J specifically to be in the old town. Unfortunately, our room was in a building 10 mins walk away outside of the old town. While Lubicz Street is in the room title, it's not something a customer should have to look for when booking a hotel that is set to a specific location. This needs to be much more clearly marked and directly confirmed with the customer. Communication to get keys after hours was clear but instructions to find the room (another building) was very confusing - no map provided or indication on how long the walk would be. Photo shown in instructions wasn't even the right building. Room itself was generally fine but shower head holder was broken which was annoying.
Stayed 3 nights in Apr 2023

8/10 Good

Jayden

Disliked: Amenities
Stayed 4 nights in Mar 2023

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, room comfort
apartment was lovely, very spacious and in a great location. Did not appreciate being woken up at 6:30am everyday to drilling and work being done on a property next door other than that it was fantastic
Stayed 4 nights in Feb 2023

10/10 Excellent

Taidgh

Liked: Cleanliness, amenities
Stayed 3 nights in Feb 2023

10/10 Excellent

Bahram Ansari

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful big apartment in a perfect location. Near all shops and tourist attractions. Comfortable beds. Good shower pressure and good Wi-Fi. The kitchen is rather basic but with so many cafes and restaurants on the doorstop and most with good prices why bother cooking? Highly recommend it.
Stayed 3 nights in Oct 2022

6/10 Okay

Michael

Disliked: Amenities
Great location. However these "serviced" apartments were not serviced. I had to ask 3 times for fresh towels and ended up buying my own toilet paper because I got tired of waiting. Otherwise pretty comfortable but beware there's no elevator. Our apartment was on the 3rd floor, which was a bit tricky with a small child.
Stayed 11 nights in Sep 2022

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is a cute apartment with a pretty courtyard outside the opening door. It is in the heart of the old city and everything is an easy walk. The staff is very accommodating and helpful.
Stayed 6 nights in Sep 2022
Response from P&J Apartments on 21 Sept 2022
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Mariami

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from P&J Apartments on 1 Sept 2022
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

Andrew John

Liked: Cleanliness, property conditions & facilities
Fantastic location. Kitchen was very basic.
Stayed 4 nights in Aug 2022
Response from P&J Apartments on 1 Sept 2022
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022
Response from P&J Apartments on 13 Jun 2022
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Andriani

Travelled with group
Liked: Cleanliness, room comfort
Excellent experience
Perfect service, perfect location of the apartment, only 2 minutes walk from the centre. Really big apartment , easy to stay 5 people and more.
Stayed 4 nights in Nov 2021
Response from P&J Apartments on 22 Nov 2021
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ignore all the bad reviews, apartment located next to main square, no issues and would stay here again if I come back to Krakow.
Stayed 4 nights in Sep 2021
Response from P&J Apartments on 22 Nov 2021
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, room comfort
just ideal.
Great location, friendly staff and ideal size, clean room
Stayed 3 nights in Sep 2020
Response from P&J Apartments on 25 Sept 2020
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

4/10 Poor

Raymond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not for families.
The room where to hot, and we could not open the windows because the appartment where straight above a pub with a lot of noice. This appartment is NOT for a family. The appartment also need to upgrade the standard, felt like living in 1970... The owner decided to replace the kitchen while we where there, this should be done when nobody is renting the room. So we had no kitchen thru friday.
Stayed 3 nights in Feb 2020

10/10 Excellent

Raed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wooooow
amazing
Stayed 2 nights in Feb 2020
Response from P&J Apartments on 22 Feb 2020
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

JeffC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and walking distance to amenities and places of interest. Someone came to collect the thrash every two or three days, which was good. The apartment was overall clean and well equipped. The only remark I could make is, the mattress for the double bed was too soft giving me a "sinking" feeling when sleeping.
Stayed 7 nights in Jan 2020
Response from P&J Apartments on 22 Feb 2020
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal location staff very friendly and good communication well recommended
Stayed 3 nights in Jan 2020
Response from P&J Apartments on 22 Feb 2020
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Nice apartment very close to the main square
Location is fantastic as about 3min walk from the main square. The apartment we had was on the top floor, so 6 flights of stairs which could be an issue for some. The apartment was very clean, the decor needed some tlc and could be made a bit more homely, but we used it very much as somewhere to sleep and spent most of the time sightseeing.
Stayed 4 nights in Dec 2019
Response from P&J Apartments on 7 Jan 2020
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure if we got the room we tried to book, but we had an amazing room in the city centre with three (!) double beds for us just expecting one. All of this for great value for money.
Stayed 2 nights in Dec 2019
Response from P&J Apartments on 23 Dec 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central convenient location on florianska.
Stayed 3 nights in Nov 2019
Response from P&J Apartments on 3 Dec 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely place... great location... plenary to do and see... close to public transport, shops, bars & restaurants
Stayed 5 nights in Nov 2019
Response from P&J Apartments on 25 Nov 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

2/10 Terrible

diarmuid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

diarmuid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from P&J Apartments on 20 Oct 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
apartment was in a good location near the square and shops
Stayed 3 nights in Oct 2019
Response from P&J Apartments on 17 Oct 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from P&J Apartments on 17 Oct 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

10/10 Excellent

Huseyin

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and spacious. However, it was around 1km further from town centre than advertised. Advertised address is booking office.
Stayed 5 nights in Aug 2019
Response from P&J Apartments on 2 Oct 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Police out the apartment door 24/7 bicose USA Abasador Ofice Consoles is next door!!!!
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very hot and no air conditioning. Other than that, the apartment was perfectly located, clean, big, beds were very comfortable... The temperature is my only complaint.
Stayed 3 nights in Aug 2019
Response from P&J Apartments on 25 Aug 2019
Thank you for the opinion. We hope that you enjoy your stay in Krakow!