DoubleTree by Hilton Hotel Kuala Lumpur

Photo gallery for DoubleTree by Hilton Hotel Kuala Lumpur

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Living area | 32-inch LCD TV with satellite channels, MP3 docking station

Overview of DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
348 Jalan Tun Razak, Kuala Lumpur, 50400

Explore the area

  • Popular LocationRoyal Thai Embassy14 min walk
  • Popular LocationSuria KLCC Shopping Centre16 min walk
  • Popular LocationPetronas Twin Towers19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, DoubleTree by Hilton Hotel Kuala Lumpur is connected to a shopping centre. KLCC Park and Kuala Lumpur Forest Eco Park reflect the area's natural beauty and area attractions include Berjaya Times Square and Perdana Botanical Gardens. Travelling with kids? Consider National Zoo, or check out an event or a game at Bukit Jalil National Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: Ampang Park Station is 8 minutes on foot and KLCC Station is 14 minutes.

What's nearby

  • Royal Thai Embassy - 14 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Petronas Twin Towers - 19 min walk
  • KLCC Park - 1 min drive
  • Kuala Lumpur Convention Centre - 10 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 5 min drive
  • Ampang Park Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

DoubleTree by Hilton Hotel Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 5 restaurants
5 restaurants, an outdoor pool and 2 bars/lounges are available at this hotel. Self parking is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
DoubleTree by Hilton Hotel Kuala Lumpur offers 538 accommodations with MP3 docking stations and minibars. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 49 per night)
  • Available in some public areas: WiFi (MYR 49 per day)

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64.00 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Makan Kitchen
  • Tosca Italian Trattoria
  • The Food Store
  • Cellar Door
  • Axis Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (37000 square feet)
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
The executive lounge is currently closed until further notice. Guests booked in executive rooms receive benefits (light refreshments and snacks) at the Axis lounge located in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 December to 30 November:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 64.00 per person (approximately)
  • Fee for in-room wireless Internet: MYR 49 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 49 per day (rates may vary)
  • Airport shuttle fee: MYR 340 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

DoubleTree Hilton Hotel Kuala Lumpur
DoubleTree Hilton Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur Hotel
DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 486 out of 1003 reviews
5 - Excellent 48%
Rating 4 - Good. 355 out of 1003 reviews
4 - Good 35%
Rating 3 - Okay. 99 out of 1003 reviews
3 - Okay 10%
Rating 2 - Poor. 46 out of 1003 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 1003 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with supermarket, barbarshop, several restaurants and food court available on the same building.
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were very polite and welcoming!
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean. Close to restaurants and other amenities
Stayed 4 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception Staff courteous, we were greeted by Ivan, pleasant and helpful, appreciative that we were allowed an earlier check in, esp after a long flight from overseas,as room was ready. The warm cookies were a delightful welcome. Room service tho not always prompt was reliable Clean and presentable room.
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Staff made you feel like you staying in a 5 star hotel.
Stayed 1 night in Jul 2022