Zug Holidays

The property was clean & well presented. It was close to the tram stop & only a few minutes into the main city area. In regard to communication, This was very poor. We had booked a deluxe room 6 months prior to checkin & didn't find out until we queried the room that was allocated at checkin that it was a standard double. After various attempts to find out why this happened we were told that our booking hadn't gone through even though it was confirmed through Expedia. After negotiating with the onsite manager we were refunded the difference.

I cannot say enough about this hotel. It was exquisite. Our whole stay was magical. The cleanliness and staff was 100%

Just spent 4 nights.. staff were all very nice and accommodating especially Khristina! We loved the location to everything.. hotel was clean and we had a group of 8.... it was a bit chaotic checking in but the hotel was extremely helpful and understanding! Breakfast was tasty and had plenty of options. We lpved zürich and we definitely would stay here again!

Great location, friendly staff

This was a fabulous boutique hotel. We will definitely be going back and recommending it to our friends. We loved everything about it, the location, the food, the friendly staff, and the big room with two bathrooms.