「Ruined Our Post-Wedding Stay—Unprofessional and Heartless
I booked a 3-day stay here right after my wedding. When I realized I couldn't make it on time for check-in, I proactively contacted the hotel to alert them of my late arrival. They completely ignored my message and cancelled my booking without any notification.
Unaware of this, I drove 4 hours the next day only to be turned away at the desk. No notice, no care, and absolutely no empathy for our situation. They ruined what should have...
「Das Personal war Top, sehr freundlich und sehr kompetent. Wir hatten einen sehr guten Aufenthalt im Hotel. Die Zimmer sind groß, bequem und sehr sauber. Das Essen war sehr vielfältig mit sehr vielen leckeren tunesischen Spezialitäten. Ich würde das Hotel auf jeden Fall weiter empfehlen.」
「Excellent stay! was clean, comfortable, and well-maintained. The staff were friendly and professional specially AZIZ and RIM always willing to help. The location was convenient, and the amenities exceeded my expectations. I would definitely stay here again and highly recommend it to anyone visiting the area.」
「I can honestly say Cap Mahdia exceeded all my expectations,just wow. From the moment I stepped into the hotel, I knew I was in good hands.
Here are the highlights of my stay:
Flawless Service & Honest Pricing: The staff went above and beyond to make sure I had everything I needed. They were genuinely helpful—not just fishing for tips. In fact, I often had to insist on tipping them! Plus, unlike many other hotels, there were zero hidden fees. What you see is what you get.
Multilingual Staff:...
「Expérience horrible . Hôtel plus que médiocre . Personnel de l hôtel incompétent qui bloque l accès à la chambre parce qu’ils ont fait une erreur de taxe de séjour . 」
「Sejour en tousSéjour globalement acceptable. Le service en chambre nécessite quelques améliorations, la propreté générale laissant à désirer. Quelques files d'attente au restaurant. Belle piscine. L'équipe d'animation est plutôt modeste, mais sympathique. Merci à tous.」