草津溫泉日式旅館

「這間溫泉酒店的客房是沒有淋浴間，客人要往溫泉共用浴室。訂房時資料，明確提到房間有bathroom。酒店解釋是訂房平台資料錯誤。由於酒店職員英語能力有限，結果兩小時後，酒店職員替我們換房間到旁邊另一相連酒店。但是我們需要用原本訂房的酒店大堂出入，原本出入口的鞋櫃區及原本訂房的餐廳用膳。」

「The hotel facilities and rooms are very old. There was a very strong smell of smoke in the room. We had to keep the window open all night even though it was very cold outside (–10°C). There were obvious stains on the tatami mat floor in the room. The staff member who helped us check in was a bit annoying and impolite. I wouldn’t recommend this place for families or group stays.」

「很好，很舒服」

「The hotel was impeccable! Super courteous staff, private open air hot spring bath. Food was outstanding! Highly recommend」

「文化氣息很好。私人露天溫泉很漂亮」

「這是傳統、地道的日本房子，入住可以享受和體現日本人的生活方式。它是一家家庭式經營多年的傳統老店。我們6年前也在此住過，感覺不錯，所以這次再來重溫舊日的溫馨感覺。謝謝店家的優質服務。」

「旅館主人很親切，希望下次能再拜訪。」