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"This hotel is pretty centralized to many restaurants, shopping outlets and temples. The staff at the hotel literally went above and beyond. They were very patient and accommodating to all my hotel needs and answered all my questions. I recommend to add the breakfast option if you're given one. Breakfast buffet did not disappoint.. huge selection to choose from. They offered American or Japanese options for breakfast. Lots of coffee, cereals, juice, breads.. it was all there. The hotel is very clean, spacious entryway, there's a beautiful Japanese garden theme as you come down the escalator. The hotel is dated, I say 90's to early 2000's but the staff makes up for it. Gym is perfect for 2-3 people, kept very clean. You have to get the key at the front desk. Public restrooms were ultra clean too. Room was perfect for 1-2 persons but it was a little bit dated. Beds and pillows were a little firm. Free water bottles and coffee in the room, as well as robes and slippers, in-room safe and air purifier included. Plenty of drawers for your clothing. 4k 40 inch TV but only about 6 channels. 5 in Japanese 1 in English. Hotel caters to everyone, there was alot of diversity amongst all the guest, everyone friendly. The welcoming crew up-front were all amazing. The premium lounge is small but very serene. Fast elevators. Hotel’s overall experience was great. 10/10 I recommend J-Cycle.. it's a 12 minute walk from the hotel. Rent an e-bike for the day or few days. Best way to see the city."

"The Cross Hotel is a perfect place to stay in Kyoto! It was our first visit to Kyoto and Japan and we started here. It in a quiet but centrally located place. We met in the lobby with coffee and a view of their Zen garden and a quaint traditional Japanese street. The river is nearby, Starbucks and wonderful restaurants, shopping. It was easy to get help from the friendly staff, our rooms at The Cross Hotel were large and comfortable, bathroom also."

"Tatami floors throughout the building! So calming. Many baths available and very clean."

"Fantastic hotel —sleek and modern, great amenities including drinks and snacks, relaxing onsen, super helpful staff, convenient location near a subway station and sites, close walk to Nishiki food market and river. Highly recommend it for your stay in Kyoto! "

"Kyoto Brighton is an elegant property. The staff is extremely helpful and polite. The vaulted ceiling in the hotel interior (6 floors high) gives an open feel and the lounge on the ground floor serves excellent desserts and beverages. Parking is easy and you are in walking distance from the Kyoto Imperial Palace and many delightful restaurants. We highly recommend this hotel. "

"Service is always excellent"

"Updated and clean hotel with gorgeous view of the bay. The employees are very kind and helpful. "

"Stayed for 5 nights on 8th floor. Super quiet, bed were very comfortable, big shower area with separate bath. Close to shopping and lots of restaurants."

"Excellent hotel and service in a great location."