“Absolutely incredible place to stay. We mainly spoke with Daniel and he provided top notch service. He made my girlfriend and I feel very welcome and was more than happy to answer my questions and give recommendations. The hotel itself is stunning. The front common area has huge fireplace and a lot of windows which gives a great view of the mountains. The breakfast that was included was wonderful too. I would 100% recommend this place to anyone considering staying.”
“Hotel is pretty nice, good location but after service is quite poor
I have stayed from 23rd - 26th Dec and have settled the payment in advance.
They ask for my credit card for deposit purpose, when I check out they charged me 2 times the room fee without any notice (on 28 Dec) and when I reach out to them via email, no response was made (now considering reaching out on phone but yeah I am not based in Chile you know)
Let's see how it goes, probably need to make some calls, bad experience ”
“El lugar es espectacular. Las habitaciones son bastante cómodas y limpias. Cuenta con 2 piscinas habilitadas y un salón de juegos cómodo para divertirse un rato. Además, cuenta con una tinaja HotTub muy buena por la cual no se debe cancelar nada extra.
Respecto al desayuno es muy completo y bastante variado, puntual en la hora y muy rico.
Una grata sorpresa en El Cajon del Maipo.”
“Tivemos dias simplesmente maravilhosos. Hospedamos entre 14 a 17 de Junho de 2025. Tivemos uma nevasca linda. Podemos viver cenas de cinema. Local muito acolhedor. Atendimento super carinhoso. Café da Manhã muito bom. Chuveiro e quarto super quentinho. Aquecedor dos ambientes todos excelente. Uma alternativa de preço bem bacana a 15 Quilometros de Farellones e 25 do Vale Nevado. SUPER RECOMENDO”
“El hotel es bonito, las habitaciones son limpias y confortables, está cerca de varias estaciones de metro y de varios atractivos de la ciudad (entre ellos el costanera center). Su ubicación también ofrece seguridad y un paseo muy agradable ”
“My husband actually checked in but told me it was very easy and the staff was fantastic. The breakfast is incredible with lot's of choices for those that like to eat healthy.”
“It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.”
“Conociendo el 95% de los hoteles de Stgo. NH Collection es lo mejor que tenemos. Los puntos en contra: No tiene estacionamiento propio y siempre terminas pagando por algo que debería estar incluido. EL desayuno es caro y casi básico. ”
“Estuvimos 3 noches con mi señora y dos hijos. Todo muy bien. La habitación de muy buen estándar, limpio. Buen desayuno servido a la mesa. La atención del staff un 7.”
"It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard."