6/10 Okay
Christopher R.
28 Apr 2024
Disappointed
On the first nights stay I decided to use the BBQ and it caught on fire due to a flammable material being left behind the grill. I had to extinguish the fire and close the gas valve to prevent damage to my wife and I and the property. All the food I was cooking was wasted. I notified the property manager and requested compensation for this horrible experience. I was never informed that the BBQ was cleaned and fixed. I only discovered it was on the last day of stay from looking at the BBQ. After the trip I had to make several calls to find out what I would be compensated. I was told it was a very minimal amount of compensation due to nothing happening from the fire. This was my first time using Vrbo and my wife and I are very disappointed. This is our last time using Vrbo.
Christopher R.
Stayed 5 nights in Apr 2024