We were greatly disappointed in this property and experience. The location and neighborhood were great. The pool was great although we did have a few issues with the pool/spa that we were able to resolve with the technician when we called the pool company listed at the property. The patio needed cleaning and there was a lot of junk around the property that needed to be addressed including hoses, empty pots, old wood and other debris laying around. These would be safety issues if children were traveling with us. The house has been neglected for some time. It was very dark and dingy with many lightbulbs missing, broken light fixtures, and missing smoke detectors. It was very hot and although you could adjust the thermostat, it was regulated making it impossible to maintain a comfortable temperature. The furniture was old and uncomfortable, including the mattresses on the floor, tables in the bedroom (but no dressers), split patio lounge chairs. There was no place to put your clothes except in the closets which were full of stuff and short of hangers. They do have tables in the bedrooms to prop your luggage on. We ran out of toilet paper, hand soap, bath soap and other things that were supposed to be provided. The bathtub failed to drain so when you showered you were ankle deep in dirty water. The sheets were hot and scratchy, the duvet covers had not been cleaned in some time and the pillows were old and soiled. The towels were good if you don't mind bleach stains. The kitchen was not well appointed as described but had a few things including 6 forks, dull knives, assorted silverware, plates and glasses, etc. All of the appliances were functional. A lot of guests have left things over the years (like spices, coffee, etc.) but it really needs to be cleaned of old outdated and expired items and the cupboards need a good cleaning inside and out. The floors are old and need to be power cleaned as the grout is filthy. Prior to our stay I contacted the owner with a few questions. I found her to be very difficult and unhelpful. The information I received regarding the property conflicted with information provided onsite causing some confusion. This property does not have the comfort of the renters in mind. It is tired and neglected but could be very good with a little TLC, modifications, and support from the owner. This review is documented with dated pictures and video taken at the property.