预订拉普拉斯酒店宾馆住宿限时优惠

“The Bed was not made the covers and sheets was throwed back on the bed,no trash bage in the cans”

“Picked the day before mistakenly but they could not change it to the correct date being it was within their 24 hour policy even though they had us as a no show.”

“Room was a lil dirty towels where stained cockroaches walking around ”

“Hotel had no sign. Was not worth $552 for Thursday-Sunday. Lobby had no chairs or tables. Only a hot water jug, creamer & tea packets. Room was not giving 100+ a night. Dead bugs on window seal. Running A/C unit gave room a terrible smell. Only a table in room. No chairs No iron. No luggage stand to put suitcase on. Had to put it on the floor. Wiped down bathroom countertop with Clorox wipe & it was filthy. Vent fan in bathroom didn't work. 3rd floor was hot & had a mildew musty smell. No……

“There is a strong musty smell in the room”

“The decoration next to the hotel room I stayed in this time was too noisy, everything else was good”

“I wasn't charged for an unexpected deposit. Breakfast was already put away, way before ended time.”

“Apparently some rooms are better than others. We have previously stayed here and we're satisfied. This time not so much. The a/c could not keep up and barely blew cold. The floor was not that clean and a bit rough. Also, had an issue with leaving a personal item(pricey pillow needed for husband's back) there which I went back for just a few hours later. The staff did try calling the cleaning people but noone could seem to locate it. I called back a couple times to see if it got turned in with no……

“This had to be the worst check ever at a hotel. I booked through Expedia and PAID through Expedia I arrived at the hotel a little after 11 PM. The door was locked I could not get in. There was a sign that said pick up the phone and let them know you’re here, but there is no phone. The phone had been removed from the wall I knocked on the door trying to get the staffs attention. I used my cell phone to call the hotel to let them know I was trying to get in. Once I got in the lady tried to charge……

“Train whistles at night”

“Friendly staff and a great breakfast selection. Kitchen and food were clean.”

“Welcoming atmosphere, staff were very helpful. Breakfast was an excellent boost to the day.”

“staff”

“Not the hotel’s staff fault but power went out to portions of hotel. Had no lights in bathroom and they ran out of breakfast. Hotel was clean and pool was good and enjoyable. Hotel should make concessions to refund partial fees when accommodation can’t deliver what is advertised.”

“The room was clean But there were roaches crawling on the lamp. Alive gnats all in the bathroom and on the towels. Shower water was good and hot”

“Good pool which was outside. Room spacious not serviced every day. Air conditioning very good. Good beds, frig and microwave. Fairly clean room. A lot of smaller insects flying about that would get into drinks during breakfast. Breakfast was ok with hot items, waffles and typical coffee, milk and juice to drink. Cereal, oat meal, grits all from packets. Bananas and apples, yogart. I noticed several apples were turning bad in bowl. The front desk staff were really good and very helpful! ……