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棕櫚海灘度假村和 SPA的評價

3.5 out of 5
棕櫚海灘度假村和 SPA
Jalan Batu Manikar, Labuan, Sabah

評價

7.6

不錯

10 分評分，優異；104 則評價中有 25 則" "
8 分評分，不錯；104 則評價中有 45 則" "
6 分評分，一般；104 則評價中有 23 則" "
4 分評分，欠佳；104 則評價中有 9 則" "
2 分評分，很差；104 則評價中有 2 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

6.6/10 

設施服務

7.2/10 

住宿狀況

10/10 

環保程度

評價

8/10 不錯

CHIH LI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

ELPL

讚好：整潔度、職員與服務和客房舒適度
Good place to getaway
Clean and relax, very quiet. Good place to leave things behind.

8/10 不錯

Heinz

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Hotel Staff was very courteous and provided excellent service most of the time. There were some occurrences during lunch when staff appeared overwhelmed. Room was kept clean and was serviced regularly. nice room accommodations. Internet however did have some problems, especially in the rooms, making work somewhat challenging on occasions. pool was a nice change, however, would recommend trying to keep this open later on certain days. 7PM seems extremely early for the area, especially on weekends.
於 2023 年 8 月住了 27 晚
Reservation 於 2023年10月27日的回應
It is a pleasure to know that you had a wonderful experience with our quality services. Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.

10/10 優異

Gondal

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 5 晚
Reservation 於 2022年9月7日的回應
Dear Valued Guest,Thanks for staying with us. We appreciate your feedback.Best regards and thank you

10/10 優異

Tracy

於 2022 年 1 月住了 2 晚

10/10 優異

SYED ABDULLAH

於 2021 年 11 月住了 1 晚

10/10 優異

rosnah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
View
The garden view not a garden just back of the resort. But I love the bathtub
於 2021 年 1 月住了 1 晚
Reservation 於 2022年9月8日的回應
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback. Best regards and thank you, The Management

6/10 一般

真實旅客

家人同遊
讚好：整潔度
Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
於 2020 年 1 月住了 2 晚
The Management 於 2023年10月27日的回應
Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.

8/10 不錯

Theresa

讚好：職員與服務、住宿狀況和客房舒適度
This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices. If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia. Overall it was a decent relaxing vacation!
於 2020 年 1 月住了 5 晚
The Management 於 2023年10月27日的回應
Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.

4/10 欠佳

真實旅客

不滿：設施服務和住宿狀況
於 2020 年 1 月住了 4 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
於 2019 年 12 月住了 1 晚
Management 於 2020年1月11日的回應
Greetings from Palm Beach Resort & Spa, Labuan! Apologize for the inconvenience you had encountered during your stay. Please be informed that we have taken steps to rectify the problems. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.

10/10 優異

Siti Norema

讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
Overall great!
Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
於 2019 年 12 月住了 2 晚
Management 於 2020年1月11日的回應
Dear Ms Siti Norema, Greetings from Palm Beach Resort & Spa! We are pleased to hear you had enjoyed your stay here. Thank you for your feedback, we will take note and do what is necessary. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.

10/10 優異

M J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay. The restaurant food is very good and reasonably priced. We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea. Thank you everyone.
於 2019 年 12 月住了 4 晚
Management 於 2020年1月11日的回應
Greetings from Palm Beach Resort & Spa! We are pleased to hear you had enjoyed your stay with assistance from our friendly staffs. The swimming pool is open for public, hence for outsider,swimming pool usage will be charge at RM20. However, for our In-House guest in complimentary. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 4 晚
Fetty J. 於 2020年1月11日的回應
Thank you and we appreciate your feedback!

10/10 優異

Tan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional
Very nice view. Room is spacious. great place to go for relaxing as near to beach.
於 2019 年 11 月住了 2 晚
Reservation 於 2019年11月15日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

讚好：職員與服務和住宿狀況
於 2019 年 10 月住了 1 晚
Fetty J. 於 2020年1月11日的回應
Thank you and we appreciate your feedback!

4/10 欠佳

Salinah

家人同遊
不滿：整潔度、職員與服務和住宿狀況
So So...
Run down resort...if they trim and take care the garden, it will be beautiful. A bit scary feeling. Lobby look dull. Breakfast - Average as limited food. No ironing service and you have to bring your clothes to other room they prepared if you need ironing. Overall experience 2/5!
於 2019 年 8 月住了 1 晚
Fetty J. 於 2020年1月11日的回應
Dear Salinah, Greetings from Palm Beach Resort & Spa! We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We would like to thank you for the great feedback and hope you had a good time in Labuan F.T. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best Regards, The Management

8/10 不錯

真實旅客

讚好：整潔度和設施服務
不滿：住宿狀況
於 2019 年 6 月住了 1 晚
Fetty J. 於 2019年6月21日的回應
Thank you and we appreciate your feedback!

10/10 優異

Tiong (Kota Kinabalu)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Resort is in good condition, great place to go for relaxing as near to beach.
於 2019 年 5 月住了 1 晚
Fetty Neza J. 於 2019年6月2日的回應
Dear Mr Tiong, Thank you for sharing your wonderful comments & we look forward to your next stay soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Good good good
於 2019 年 5 月住了 1 晚
Fetty N. 於 2019年5月21日的回應
Greetings from Palm Beach Resort & Spa! Thank you for staying with us and for taking the time to review our property. Looking forward to welcoming you and your loved ones soon!

8/10 不錯

Nurul Ezzati

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Fetty N. 於 2019年5月21日的回應
Greetings from Palm Beach Resort & Spa! Thank you for staying with us and for taking the time to review our property. Looking forward to welcoming you and your loved ones soon!

8/10 不錯

NF (Kuala Lumpur)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The peaceful calm view
於 2019 年 3 月住了 1 晚
Fetty N. 於 2019年5月21日的回應
Greetings from Palm Beach Resort & Spa! Thank you for staying with us and for taking the time to review our property. Looking forward to welcoming you and your loved ones soon!

8/10 不錯

adren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Fetty J. 於 2020年1月11日的回應
Thank you and we appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent environment
於 2019 年 2 月住了 2 晚
Fetty N. 於 2019年6月2日的回應
Greetings from Palm Beach Resort & Spa! Thank you for sharing your wonderful comment & we look forward to your next stay soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel view very close the beach
於 2018 年 12 月住了 2 晚
Fetty N. 於 2019年6月2日的回應
Greetings from Palm Beach Resort & Spa! Thank you for sharing your wonderful comment & we look forward to your next stay soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff are friendly, food fantastic! Thumbs up to the chefs. We really enjoyed our food, especially the kolo mee. But the fruits are not so good. But its okay, everything was good and clean. Wish to come back again next time..
於 2019 年 1 月住了 1 晚
Management 於 2020年1月11日的回應
Greetings from Palm Beach Resort & Spa! Thank you for sharing your wonderful comment & we look forward to your next stay soon.

10/10 優異

saleha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚
Fetty J. 於 2020年1月11日的回應
Thank you and we appreciate your feedback

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and facilities
於 2018 年 12 月住了 1 晚
Fetty J. 於 2020年1月11日的回應
Thank you and we appreciate your feedback

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelent and good resort tq
於 2018 年 12 月住了 1 晚

10/10 優異

siddek (shah alam)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel n gud enviroment
於 2018 年 11 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2018 年 9 月住了 2 晚

8/10 不錯

Kenneth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚

10/10 優異

SYED ABDULLAH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

8/10 不錯

Kenneth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚

8/10 不錯

Tun Min

Clean and friendly
We had a nice long weekend at Palm Beach Resort. The hotel and rooms were clean and the staff friendly and accomodating. The food service at the beach bar was very slow, maybe because of the high occupancy during the holiday weekend. All in all, a very nice place to spend the weekend.
於 2018 年 8 月住了 2 晚
Fetty J. 於 2020年1月11日的回應
Thank you and we appreciate your feedback

6/10 一般

真實旅客

讚好：整潔度
於 2018 年 8 月住了 2 晚

8/10 不錯

Joyce (Labuan)

讚好：整潔度、職員與服務和客房舒適度
My husband and I really love to come here with our kids since it is near to the beach and we can just swim in the pool while watching the beautiful sunset. The staffs are friendly and attentive. The furniture is old but still in good condition but I do hope the management will upgrade it soon. The only thing that I would like the hotel management to improve is their food choices during breakfast. There is only few choices for the guests to choose from even though they do set up few noodles stalls outside for the guests to order. Compared to other hotels that we had visited, it is considered below the standard par for a 4-star hotel. Hopefully in the future, the management will improve this. Other than that, we are very pleased with everything. Thanks for the great and pleasant stay.
於 2018 年 8 月住了 1 晚

6/10 一般

Jonathan

不滿：整潔度、職員與服務和住宿狀況
The hotel is in a pretty rough state. It is in need of refurbishment and a sort out of the atmosphere in the place. If you are looking for a relaxing time and have cash I wouldn't come here. I dont think I would go back with the family. It was dirt cheap but you got dirt.
於 2018 年 8 月住了 1 晚

8/10 不錯

Fazliah

讚好：住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

2/10 很差

Sula

不滿：客房舒適度
Cannot sleep to much disturbance.
於 2018 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 6 月住了 1 晚

8/10 不錯

DAVID

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Back to nature
The sunset was incredible. Blue sky and cool breeze during the hot sunny day.
於 2018 年 5 月住了 1 晚

8/10 不錯

Sam

讚好：職員與服務和客房舒適度
Staff are amazing. Breakfast has improved. Wonderful beds and bath. Excellent value. Arranged birthday cake for my kids prior to arrival, lovely cake. Wonderful atmosphere, loved the hammocks. Sun loungers need an upgrade or a good clean. Beach needs a litter pick up in the morning. Pool could be cleaner, water was a bit murky. Drains were sometimes smelly. But overall we love it there.

8/10 不錯

Milind (Brunei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel with swimming pool by the beach
Hotel with swimming pool by the beach. Nice seating arrangement on beach.
於 2018 年 2 月住了 2 晚

6/10 一般

Mohamed Herwan

讚好：職員與服務和客房舒適度
Relax One Corner
Ideal place for relaxation and peace of mind. Far from the any amenities. Great staffs and good service. Breakfast spread was very disappointing though.

8/10 不錯

В. (Бруней)

讚好：職員與服務和客房舒適度
Релакс
Отличное место вдали от шума
於 2017 年 12 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Run down...
This large 300-room hotel has seen its best days very long ago. Now it's just run down and nobody seems to care anymore. Ants all over the breakfast buffet; staff acted surprised when I brought it up, took just one plate of the many with ants away and brought it back with lots of dead ants on it... Cocktails not good, food bad and not fresh, and town is 20 minutes by car. Staff just looking on when guests (or maybe staff during free time) blow their noses in the pool and spit into the pool. Pretty disgusting. Nice beach but there are sandflies, and the sea is too shallow to swim for the first 800 meters. Big rooms but sooo old and run down; uncomfortable beds with all polyester linen. This hotel is barely okay when doing business in town but not good at all for a family vacation.
於 2017 年 10 月住了 3 晚

8/10 不錯

Victor

讚好：職員與服務、住宿狀況和客房舒適度
Labuan Gem!
This place is a gem! With proper maintenance it may become my first and best weekend destination. Just to improve breakfast (include more bakery, jams, better quality milk), and to clean surroundings - and it is 5 star!
於 2017 年 6 月住了 6 晚

8/10 不錯

Mrs Badrul (MY)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Labuan ooh Labuan
3 days 2 night in Labuan. Stay at Palm Beach Resort & Spa.