Sainte-Agathe-des-Monts Lac des Sables Hotels

"The entire experience was outstanding, from our room, to the food, to the staff, could not have been better"

"clean room"

"We stayed at Le Grand Miramont for a few nights during the holidays. The upstairs rooms were nice, the area is quiet, and the property is pet-friendly.Unfortunately, several issues impacted our stay. Despite advising the host we would be at full capacity, bedding for the sofa bed was not prepared and had to be located by us in a blocked closet. The sofa bed and couch were in very poor condition, with ripped cushions and damaged foam.The basement bathroom is essentially a public bathroom with missing wall tiles and toilet stalls. Two of the five bathrooms did not have functional locks, and one exhaust fan was not working.The floor plan provided indicated three kitchens, but there was only one. Although three washing machines were available, no laundry detergent was provided. We were told to use dishwasher liquid instead, which raised concerns about cleanliness and how guest linens are washed. The host was also unresponsive when we requested additional toilet paper.There were multiple undisclosed extra fees. Firewood was not included despite a winter stay and was offered only at an additional cost. This was a first for us, as firewood is typically provided in similar rentals. We also asked, as a courtesy, whether early check-in might be possible if the unit was already cleaned and ready. The host refused and insisted on a fee of 150/ hour.Given the very high price, we expected much better condition, transparency, and service"

"Check in was very easy ( as long as you speak some French) and the room was really clean and quaint. I loved the hot tub in the room. The only thing I might add is there should be a rule about no hot tubbing after 11 pm. The people upstairs enjoyed their hot tub at 2am and kept me up. But over all very nice and safe for a young person travelling alone. "

"We enjoyed a lovely holiday season in this well-equipped, serene, and picturesque Swiss-style chalet."

"We loved the rustic character of the chalet—it gave the space a warm, inviting feel and added to our comfort."

"We loved this place. The house was great with plenty of space for people to congregate, or get away. It was well appointed with everything you need. The area is quiet and peaceful. The host was terrific before and throughout our stay. I would definitely recommend staying here."

"Trembant, Sauveur and other ski hills only 35 minutes away. Nice big kitchen and shared spaces on multi levels with balconies and decks. Easy access spa. Nice beds. Close to groceries and restaurants. In"