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Reviews of Holiday Inn Express & Suites Lafayette East, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Lafayette East, an IHG Hotel
200 Progess Drive, Lafayette, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 572 reviews" "
Rating 8 - Good. 185 out of 572 reviews" "
Rating 6 - Okay. 54 out of 572 reviews" "
Rating 4 - Poor. 27 out of 572 reviews" "
Rating 2 - Terrible. 24 out of 572 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff were great w help at checkin
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all around great place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

cos

Stayed 14 nights in Feb 2024

10/10 Excellent

Tressa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & accommodating staff. Comfortable room & nice breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a visit to family. close to all kinds of stuff. easy access to I 65, staff wonderful, breakfast good, bed comfortable
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Clean room, comfortable and perfect for an overnight stay with my family while traveling.
Stayed 1 night in Dec 2023

6/10 Okay

Muhsin

Stayed 1 night in Dec 2023

2/10 Terrible

Kaegin

I received a positive Covid result and called and asked if there was anything they could do so I didn’t have to pay the full thing and they said no. So I ended up paying for my stay without being there. They would’ve been fine with me being there with covid and potentially exposing other guests. Big red flag in my opinion.

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would stay against
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

thomas

Disliked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

LOREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Galal

Awesome customer service
Stayed 1 night in Oct 2023

4/10 Poor

Ann

Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and easy process checking in and out.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute stay, everything was comfortable, clean and easy. But the front desk girl, Bri, was the best! She was so pleasant and kind, you just don’t get that kind of service anymore! Give that girl a raise, she’s awesome!
Stayed 1 night in Oct 2023

8/10 Good

Jose

Stayed 2 nights in Aug 2023
Response from Holly on 29 Sept 2023
Hi Jose, thank you for your rating. We hope you enjoyed your stay!

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2023
Response from Holly on 29 Sept 2023
Hi Jane, Thank you for your rating and staying with us!

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very good breakfast, clean comfortable rooms. Area behind hotel was noy kept free from litter.
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Kenny, thank you for sharing your experience. We are thrilled to hear that your stay went well.

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Holly on 29 Sept 2023
Hi Amy, thank you for providing your rating for your stay. Please contact us directly to discuss it further.

10/10 Excellent

DaniDoula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Billie

Stayed 2 nights in Jun 2023

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This was a pleasant stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Nicholas

Stayed 2 nights in Mar 2023

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff was friendly. Very helpful. Pool was good… it was very hot in the pool room. But the stay was very good.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tetsuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Danielle

Stayed 1 night in Mar 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Staff, great breakfast ,clean and beds were comfortable
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Thank you.
Stayed 1 night in Feb 2023

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff courteous.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not again
Bathroom was terrible.... For the price of the room. Microwave occasionally worked.
Stayed 1 night in Feb 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Clifford

Liked: Staff & service, property conditions & facilities, room comfort
I’d stay again
Speedy check in. Loved our room but not the huge spiderweb on the fire sprinkler.
Stayed 1 night in Feb 2023

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jan 2023

10/10 Excellent

rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities
The location was good and the area is quiet. The bed spread was dirty (had blood stains on the comforter). The lady at the front desk was very unfriendly and didn't even apologize for having blood on the comforter.

10/10 Excellent

Tanesha

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop on our way up north
Stayed 1 night in Dec 2022

10/10 Excellent

Darcy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to check in and all our rooms were right together. 2 standard rooms and a suite.
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Stayed 1 night in Nov 2022

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness
It was clean
Stayed 1 night in Nov 2022

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was abusive and unfriendly.
Stayed 2 nights in Nov 2022

10/10 Excellent

Christine, ARLINGTON HEIGHTS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Luis

Stayed 1 night in Oct 2022

10/10 Excellent

Paden

Stayed 1 night in Oct 2022