Disappointing Stay Despite Friendly Staff
While the staff was friendly and did try to be helpful, the condition of the rooms was unacceptable. Our first room (Room 101) was unclean, ant-infested, and had visible black mold in the bathroom. At around 10 PM, we were forced to switch rooms because ants were coming out of the chair in the living area.
Unfortunately, the second room (Room 115) was no better — it also had ants, spiders, and mold in the bathroom. We woke up to find ants covering our beds and nightstands. The only immediate solution offered was snacks and a bug spray treatment from maintenance. Eventually, I was given a full refund, which I appreciated, but the conditions we endured were completely unsanitary and unacceptable for any guest.
I’m also attaching pictures from both rooms to show the state of the accommodations.