Front of property
Check availability

Reviews of Citiheight Hotel

3.5 out of 5
Citiheight Hotel
6, Sheraton Opebi Link Road, Ikeja, Lagos

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 123 reviews" "
Rating 8 - Good. 42 out of 123 reviews" "
Rating 6 - Okay. 22 out of 123 reviews" "
Rating 4 - Poor. 3 out of 123 reviews" "
Rating 2 - Terrible. 9 out of 123 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulrahman

Liked: Staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024

6/10 Okay

Abiodun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lack of good maintenance. There are inserts and ants crawling around in the room and bathroom
Stayed 6 nights in Apr 2024

6/10 Okay

Irena, BIRMINGHAM

Travelled with family
Liked: Staff & service
Wifi not working. Breakfast are included only for one person but in room are two. I stayed 2 days but in second day not bringing anything from soup and shampoo. But area are fine. Parking car are safe.. Thank you
Stayed 1 night in Mar 2024

6/10 Okay

Kemp

Travelled with group
Liked: Staff & service
The outside looks great but the rooms themselves are outdated and old. The restaurant is pretty good and they actually have ICE that they will pass out with you having to order anything, which is amazing to say the least.
Stayed 1 night in Mar 2024

8/10 Good

Olugbenga

Liked: Staff & service, amenities, property conditions & facilities
Safe environment and great quality of service.
Stayed 13 nights in Mar 2024

10/10 Excellent

Tunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a great stay. There was a very proffessionl front reception staff called Juliet, she was very professional..
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Ifeanyichukwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about the hotel. They need to have more breakfast options
Stayed 5 nights in Dec 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful, good food, polite, internet was not very good.
Stayed 7 nights in Dec 2023

10/10 Excellent

Olumide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is one of the best you can find in ikeja , the staff are friendly and the breakfast is the good ,I have been staying in this hotel for almost 5 years and I have never been disappointed.
Stayed 2 nights in Dec 2023

6/10 Okay

Samuel

Travelled with family and small children, Travelled with partner, Travelled with group
Location and prices are fair but the facilities needs updates. The rooms are being refurbished but the toilets aren't at this time. The elevator keeps breaking down and we had to use the staircase. Front office staff are polite, pleasant and friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

marvis

Stayed 1 night in Oct 2023

10/10 Excellent

Bright

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services
Stayed 1 night in Oct 2023

8/10 Good

Nkemdiri Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be at.
Stayed 1 night in Sep 2023

8/10 Good

Bosun

Liked: Amenities
Customer service
Stayed 3 nights in Aug 2023

8/10 Good

Adejoke

Stayed 1 night in Jul 2023

10/10 Excellent

HOPE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and affordable
It was amazing
Stayed 1 night in Jun 2023

2/10 Terrible

Adebayo

Travelled with family
Disliked: Property conditions & facilities
I was checked into a room with no toiletries and towels. And I had to go searching for it by myself after waiting for almost an hour with none brought despite being told they were bringing it. I checked myself out without making use of my booking. It was that terrible a situation.
Stayed 1 night in Apr 2023

6/10 Okay

Shnora

Stayed 11 nights in Feb 2023

10/10 Excellent

Omobolanle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Titilayo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The room is conducive, neat and smells good. Breakfast was really good too. Location is perfect
Stayed 1 night in Oct 2022

8/10 Good

ABDULRAHEEM

Travelled with group
The hotel is ok for the money paid but my room door lock looked like it was just broken in to (room 310). I had to call for towels because there were none in the bathroom. I requested for 2 but the porter brought 1 and told me it’s only 1 available for now in the hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Benjamin

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2022

6/10 Okay

Josh

Stayed 1 night in Aug 2022

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Kazeem

Stayed 3 nights in Aug 2022

8/10 Good

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good
Stayed 1 night in Jul 2022

10/10 Excellent

Akindele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 night at this hotel was worth it. The staff were nice and professional, the food was very good, the air condition ( which matters most to me ) was very cold. I felt safe . Other the other hand they need to make the tv clearer and fix the wifi on 3 Rd floor like it is very strong on the ground floor. Everything else was awesome.
Stayed 7 nights in Apr 2022

10/10 Excellent

ADEBOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ENTIRE STAFF AND CUSTOMER SERVICE WAS EXCELLENT !!!!! WILL DEFINITELY COME BACK AGAIN !!!! PLEASE KEEP UP THE GOOD STAFF . THANKS.
Stayed 2 nights in Feb 2022
Response from Olabanji Ibitoye, Operations Manager on 23 Mar 2022
Dear Adebola, Thank you for taking the time to review your recent stay at CITIHEIGHT HOTEL. We do our utmost best to ensure that our guests have a memorable time and we are really delighted to know that you had an excellent stay at our hotel. It is our aim to provide personalized service to all our guests and it is gladdening to learn that we delivered on our promise. We look forward to seeing you, soon.

6/10 Okay

Modupe

Stayed 1 night in Feb 2022
Response from Olabanji Ibitoye, Operations Manager on 23 Mar 2022
Dear Modupe, Thank you for taking the time to review your recent stay at CITIHEIGHT HOTEL. We do our utmost best to ensure that our guests have a memorable time and we are really delighted to know that you had an excellent stay at our hotel. It is our aim to provide personalized service to all our guests and it is gladdening to learn that we delivered on our promise. We look forward to seeing you, soon.

8/10 Good

Segun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and excellent service
The ambience of the hotel from reception to the room is excellent and facilities are functional
Stayed 1 night in Feb 2022
Response from Olabanji Ibitoye, Operations Manager on 23 Mar 2022
Dear Segun, Thank you for taking the time to review your recent stay at CITIHEIGHT HOTEL. We do our utmost best to ensure that our guests have a memorable time and we are really delighted to know that you had an excellent stay at our hotel. It is our aim to provide personalized service to all our guests and it is gladdening to learn that we delivered on our promise. We look forward to seeing you, soon.

8/10 Good

Adeola

Liked: Cleanliness, staff & service, property conditions & facilities
Response from the staffs if you need something.
Stayed 7 nights in Feb 2022
Response from Olabanji Ibitoye, Operations Manager on 23 Mar 2022
Dear Adebola, Thank you for taking the time to review your recent stay at CITIHEIGHT HOTEL. We do our utmost best to ensure that our guests have a memorable time and we are really delighted to know that you had an excellent stay at our hotel. It is our aim to provide personalized service to all our guests and it is gladdening to learn that we delivered on our promise. We look forward to seeing you, soon.

6/10 Okay

Adegboyega

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First time Stay CHH
Stay was brief. We had to request to be relocated into another room as the room we checked in initially was unclean, roaches were everywhere. The manager was quite responsive to our concern.
Stayed 2 nights in Feb 2022
Response from Olabanji Ibitoye, Operations Manager on 23 Mar 2022
Dear Adegboyega, Thank you very much for taking the time to pen your experience at our hotel. We do our utmost best to ensure that our guests have a memorable time. The point made has been duly noted and please be assured that corrective measures are being put in place. We look forward to seeing you, soon.

10/10 Excellent

Oladunni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good
Stayed 3 nights in Dec 2021

10/10 Excellent

Gafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Sam

Liked: Cleanliness, staff & service
The hotel is strategically located at the heart of Ikeja close to Sheraton hotel. Guest service was excellent. Prompt attention to guest need. Front desk staff were very professional and friendly. The gym need an upgrade. Other than that it was a great experience.
Stayed 6 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and amazing
Stayed 1 night in Nov 2021

10/10 Excellent

Olatunji

Stayed 1 night in Nov 2021

10/10 Excellent

Tosin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Samuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need renovation and redesigning
Stayed 1 night in Nov 2021

6/10 Okay

OLUWAFEMI

Business traveller
Disliked: Cleanliness
Stayed 1 night in Oct 2021

2/10 Terrible

Chima

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Was assigned a room on the sixth floor even though the elevator was bad
Stayed 1 night in Oct 2021

10/10 Excellent

Bunmi C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2021

2/10 Terrible

Abimbola

Stayed 5 nights in Sep 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
The room could be cleaner, the bed sheets had stains in them and bathroom desperately needs updating as it is dated.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The front entry and lobby were nice, Everything else was horrid. Room wasn’t cleaned, could not look up Expedia orders, placed us in a dirty bug filled room with hair in the bed tucked behind the receptionist desk. Air conditioner rattled the wall and bed when it turned on, hot water was iffy at best, and the staff was absolutely the worst. I’ve been to manny countries and hundreds of hotels, this was the worst hotel experience I’ve had.
Stayed 3 nights in Jul 2021

8/10 Good

adewuyi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2021

6/10 Okay

OGHES ERIFEVIEME

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Jul 2021
Response from Olabanji Ibitoye, Operations Manager on 2 Aug 2021
Dear Oghes, Thank you for taking the time to review your recent stay at CITIHEIGHT HOTEL. We do our utmost best to ensure that our guests have a memorable time and we are really delighted to know that you had an excellent stay at our hotel. It is our aim to provide personalized service to all our guests and it is gladdening to learn that we delivered on our promise. We look forward to seeing you, soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Olabanji Ibitoye, Operations Manager on 2 Aug 2021
Dear Esteemed Guest, Thank you for taking the time to review your recent stay at CITIHEIGHT HOTEL. We do our utmost best to ensure that our guests have a memorable time and we are really delighted to know that you had an excellent stay at our hotel. It is our aim to provide personalized service to all our guests and it is gladdening to learn that we delivered on our promise. We look forward to seeing you, soon.