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Reviews of Heritage Luxury Suites- ALL Suite Hotel

3 out of 5
Heritage Luxury Suites- ALL Suite Hotel
100-CII, Gulberg III, Lahore

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
An unreal hotel. Everyone was great. Could not do enough for you. It would be hard pressed to get a better hotel. Thank you to each and every one,
Stayed 5 nights in Jun 2023
Response from Faisal Mahmood on 19 Jun 2023
Dear Alan,Thank you for providing us with your constructive and candid feedback of your recent stay.The management has reviewed your comments with great concern and appreciate you taking out time to highlight areas that need improvement. We thank you for selecting Heritage Luxury Suites - The Moor and ensure you of providing the best possible services during your future visits.Look forward to welcoming you again.Best Regards,Faisal Mahmood

10/10 Excellent

ZAHID

Stayed 1 night in Apr 2023
Response from Faisal Mahmood on 23 May 2023
Dear Mr. Zahid, Greetings from Heritage Luxury Suites !First and foremost, thank you very much for your patronage and choosing Heritage Luxury Suites, as a preferred state of the art hotel for your accommodation and we hope to remain your preferred destination in the near future as well.It has always been our sincere endeavor to provide best boarding and lodging experience to our valued guest with personalized services to ensure that their stay is always a memorable one. We look forward to serve you againRegards ,Faisal Mahmood

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. And a great location!
Stayed 5 nights in Sep 2022

10/10 Excellent

Aftab

Stayed 4 nights in Jul 2022

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable suites with many amenities made it feel like the comfort of home. Great service and food options.
Stayed 1 night in Jul 2022

10/10 Excellent

Zulfiqar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful, both inside and outside. Inspired by Moroccan architecture, the details are gorgeous and a seeming army of dedicated staff seems highly motivated to keep the facility spotless and inviting. The suites were very well designed and inviting with very comfortable beds and pillows. The room service was prompt, courteous and delicious. The few days we spent there, it was an extremely pleasurable and comfortable experience, with the Liberty shopping area literally a few minutes walk.
Stayed 3 nights in Jun 2022

2/10 Terrible

Saad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not happy at all, every night is mujra night, loud music, alcohol, dance, girls. Not the place to stay with family even as individual.
Stayed 2 nights in May 2022

10/10 Excellent

Abdellah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 6 nights in Feb 2022

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The theme Of the hotel is very nixe and its in the center of the city. The location is really good
Stayed 1 night in Dec 2021

10/10 Excellent

Kashif

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property has a charm of its own. The rooms are very comfortable, just a lil more renovation required in the bathrooms. Beds are fabulous to sleep on. Staff is the most courteous hotel staff I have ever seen. Food is great there. Will stay in heritage whenever I visit Lahore.
Stayed 4 nights in Oct 2021

8/10 Good

Fahad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location but a bit over rates hotel !
Location is excellent ! Hotel is a bit old ! Services are good ! Kitchen is not recommended as they served us breakfast in our room ! Not good value for money !
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Faisal on 4 Apr 2019
Dear Sir , Greetings from Heritage Luxury Suites ! First and foremost, thank you very much for your patronage and choosing Heritage Luxury Suites, as a preferred state of the art hotel for your guest’s accommodation and we hope to remain your preferred destination in the near future as well. It has always been our sincere endeavor to provide best boarding and lodging experience to our valued guest with personalized services to ensure that their stay is always a memorable one. Once again Thank you very much and hope to see you again at Heritage . Regards , Faisal Mahmood

10/10 Excellent

Nasser S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Faisal Mahmood on 8 Mar 2019
Dear Mr. Nasser , Greetings from Heritage Luxury Suites ! First and foremost, thank you very much for your patronage and choosing Heritage Luxury Suites, as a preferred state of the art hotel for your guest’s accommodation and we hope to remain your preferred destination in the near future as well. It has always been our sincere endeavor to provide best boarding and lodging experience to our valued guest with personalized services to ensure that their stay is always a memorable one.