Desk, free WiFi, bed sheets

Reviews of Howard Johnson by Wyndham Lake George

2 out of 5
Howard Johnson by Wyndham Lake George
99 Canada St, Lake George, NY

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1009 reviews" "
Rating 8 - Good. 369 out of 1009 reviews" "
Rating 6 - Okay. 186 out of 1009 reviews" "
Rating 4 - Poor. 78 out of 1009 reviews" "
Rating 2 - Terrible. 43 out of 1009 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were great. Worth the money and great location to shops and restaurants!
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed and hot shower and cloae to everything. Only bad thing was ice machine was not working.
Stayed 3 nights in May 2024
Response from Manager on 13 May 2024
Hello William,We appreciate your positive feedback about our comfortable accommodations and convenient location. We regret any inconvenience caused by the ice machine not being operational and apologize for the inconvenience. We recommend guests inform the front desk of any concerns during their stay for immediate assistance.

6/10 Okay

Jimmy, Elmhurst

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Jimmy,We appreciate you choosing our hotel for your stay! If you have any feedback you'd like to share with us, please don't hesitate to reach out. We hope to welcome you back again in the future for an even better experience.

10/10 Excellent

Anthony, Staten Island

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Anthony,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Checked in the room toilet bowl was broken. My daughter had to walk up to the office, which was quite a distance from our room and tell them that toilet was broken. They gave me the room next to it, but I went in there. It was smaller than the room. The pictures I saw showed a coffee maker in every room, so I brought my own coffee and creamers, but no coffee machine Was in there. Driving in and out and going around the hotel is a single lane, which is dangerous. If another car comes around the corner you will never see it. I slept there for about three hours and left.
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello Edward,We are sorry to hear about the inconveniences you encountered during your stay. We appreciate your feedback and will address these issues with our team for improvement. Your experience does not reflect the high standards we aim to provide. If you have further feedback, please reach out to our management team directly for assistance.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and good value
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello William,We're pleased to hear you found our staff pleasant during your stay. We always aim to offer great value to our guests. Your feedback is appreciated and we hope to welcome you back in the future.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Karen,We appreciate your positive feedback on our cleanliness and spacious accommodations. Your comfort is our priority, and we are glad to hear you enjoyed your stay with us. Thank you for taking the time to share your experience.

8/10 Good

Badar

Great
Stayed 1 night in Apr 2024
Response from Manager on 7 May 2024
Hello Badar,We appreciate you taking the time to share your feedback with us. We value all guest comments as they help us improve our services for future stays. Should you have any further concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Dave,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

4/10 Poor

Joshua

Travelled with family
Disliked: Property conditions & facilities
I booked 2 queens and the room was two doubles. My back still hurts 3 days later
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Hello Joshua, We're sorry to hear about your experience. Your feedback is important to us, and we will address this with our team for improvement. If there are any issues during your stay, we encourage guests to reach out to our management for prompt assistance. Thank you for sharing your concerns with us.

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No soda machines worked. All of them where empty
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello steven,We value your feedback and apologize for any inconvenience caused. We encourage guests to reach out directly to management with any concerns during their stay to ensure a prompt resolution. Your comments will help us improve our services for future guests.

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on 4 May 2024
Hello Alexei,We are delighted to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.

8/10 Good

William R. Munro and Diane M. H.

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed to make a 1 day Gore visit into a 2-dayer.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello William R. Munro and Diane M. H.,We are delighted to hear that your stay extended your Gore visit. Your positive experience with us is our utmost priority. We hope to welcome you back soon to create more lasting memories.

10/10 Excellent

David

Fine
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello David,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just fine. We appreciate the feedback and hope to host you again.

8/10 Good

Dalina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Dalina, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back on your next visit.

8/10 Good

Shaul and Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar 2024
Hello Shaul and Ruth,We are glad to hear you enjoyed our hotel's convenient location. We strive to provide a comfortable stay for all our guests. Thank you for your feedback.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent option, great location. Room was small, but decently clean. Other rooms were kind of loud.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Michael,We appreciate your feedback on our convenient location. Your comments on room cleanliness are noted. Please understand that noise levels can vary depending on guests' behavior during their stay. Thank you for sharing your experience with us.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello James,We are delighted to hear you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back soon.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to town
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello JAMES,We are delighted to hear you enjoyed your stay with us and found our location convenient. Your feedback is appreciated and we hope to welcome you back in the future for another enjoyable experience.

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was great. The room was small, not very clean, and the entire floor slanted to the left.
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Jennifer, We appreciate your feedback and will share it with our team for future improvements. Your experience will help us enhance our services and ensure a better stay for our guests. Thank you for bringing this to our attention.

8/10 Good

Marc

All good. Limited hot water in shiwwr
Stayed 2 nights in Feb 2024
Response from Manager on 14 Feb 2024
Hello Marc, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited hot water in the shower during your stay. We appreciate your understanding and will make sure to address this internally.

8/10 Good

Kimberly

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Kimberly, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 16 Feb 2024
Hello Michelle,We apologize for any inconveniences you may have experienced during your stay. If you would like to provide specific feedback, please reach out to us directly so we can address any concerns. We appreciate your understanding and hope to welcome you back in the future.

8/10 Good

Joseph

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 23 Dec 2023
Hello Joseph, We appreciate you choosing our hotel for your recent stay. We strive to provide a memorable experience for all our guests. If you have any specific feedback or concerns from your stay, we encourage you to reach out to us directly so we can address them accordingly. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Ali

Stayed 1 night in Oct 2023
Response from Manager on 11 Nov 2023
Hello Ali,Thank you for taking the time to share your exceptional experience with us! We immensely appreciate your kind words and are delighted to have exceeded your expectations. We strive to provide top-notch service and are thrilled to have made your stay remarkable. Should you plan on visiting us again in the future, please don't hesitate to reach out.

8/10 Good

Kerri, Shortsville

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. Finding a parking spot was a little difficult because many of the rooms were full.
Stayed 1 night in Oct 2023
Response from Manager on 5 Nov 2023
Hello Kerri,Thank you for your feedback on the cleanliness of our room. We apologize for any inconvenience you had regarding the parking situation due to high occupancy. We appreciate your understanding in this matter and hope it didn't overshadow your overall experience with us.

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Manager on 4 Nov 2023
Hello Pamela,Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to hear that you had an overall positive experience with us. If you have any further concerns or suggestions, please don't hesitate to reach out to our management team directly. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for the price, convenience location in Lake George, clean room. The only negative thing was the “breakfast” which was only a few Quaker granola bars they put out with coffee. You should not be allowed to call that breakfast, and I usually hate when ungrateful people complain about the free breakfast in a hotel but this was ridiculous. Other than that, great enjoyable stay and would absolutely return.
Stayed 2 nights in Oct 2023
Response from Manager on 1 Nov 2023
Hello Kathryn, Thank you for your feedback. We appreciate your positive comments about the value, convenience, and cleanliness of our hotel. We apologize if our breakfast options did not meet your expectations. We understand your concerns and will take them into consideration for future improvements. We hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Glenn,Thank you for choosing our hotel for your recent stay. We appreciate your feedback. Your satisfaction is important to us, and we apologize for any inconvenience you experienced. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Please feel free to reach out to our management team directly to discuss your concerns further.

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle Friendly
Great value for the money! Could park the motorcycles right in front of our rooms.
Stayed 3 nights in Oct 2023
Response from Manager on 27 Oct 2023
Hello Gordon,Thank you for your positive feedback! We're glad you found our hotel to be a great value and enjoyed the convenience of parking your motorcycles right in front of your rooms. We hope to welcome you back soon!

6/10 Okay

christian

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 26 Oct 2023
Hello christian, Thank you for your review. If there was anything specific that you were dissatisfied with during your stay, please let us know so we can address your concerns.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and hotel was close to village.
Stayed 4 nights in Oct 2023
Response from Manager on 26 Oct 2023
Hello David,Thank you for your kind feedback! We're glad to hear that you enjoyed our comfortable rooms and convenient location. We hope to welcome you back soon!

8/10 Good

Kewal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, close to lake and convenient
Stayed 1 night in Oct 2023
Response from Manager on 26 Oct 2023
Hello Kewal,Thank you for your positive feedback! We're glad to hear that you enjoyed our convenient location near the lake. We hope to welcome you back again soon!

10/10 Excellent

Harold

Liked: Room comfort
Weekend at the lake
Nice place. Walk to the lake and businesses.
Stayed 2 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Harold,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel with convenient location near the lake and businesses. Thank you so much, waiting to serve you again!

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks You best the best. I’m recommend this place. 10 by 10. Clean p, good service. Thanks
Stayed 2 nights in Oct 2023
Response from Manager on 31 Oct 2023
Hello Bogdan,Thank you so much for your kind words! We really appreciate your recommendation and we're thrilled to hear that you had a fantastic experience during your stay with us. Providing a clean environment and excellent service is always our top priority. We look forward to welcoming you back in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Definitely worth coming to Lake George for
Stayed 2 nights in Oct 2023
Response from Manager on 24 Oct 2023
Hello Chris,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and even find it worth it! We hope to welcome you back to Lake George soon!

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness
Good rate and fine room for an overnight stay
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Sheila,Thank you for choosing our hotel for an overnight stay. We are glad you found our rates and rooms to be satisfactory. We hope you had a comfortable stay and we look forward to welcoming you again in the future.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello Shaun,Thank you for the perfect rating! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2023
Response from Manager on 21 Oct 2023
Hello Karen,Thank you for your positive feedback! We are delighted to hear that you had a great stay with us. We look forward to welcoming you back soon!

8/10 Good

Michelle, Swanzey

Travelled with partner
Liked: Cleanliness, staff & service
Convenient, clean, close to downtown. It was hard to close bathroom door but otherwise the room was fine.
Stayed 2 nights in Oct 2023
Response from Manager on 17 Oct 2023
Hi Michelle,Your review is greatly appreciated, and we are happy to have met most of your needs with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom door, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you visit so that we can have another chance to provide you with a superior experience.

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No good
Stayed 2 nights in Oct 2023
Response from Manager on 16 Oct 2023
Hello Katherine, We apologize for any inconvenience caused. If you could kindly provide us with more details regarding your experience, we would be more than happy to assist you further.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Dear Guest,Thank you for your positive rating! We appreciate your feedback and are glad you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

8/10 Good

Rafael

Stayed 2 nights in Oct 2023
Response from Manager on 17 Oct 2023
Hello Rafael,Thank you for your feedback! We appreciate your positive review and look forward to welcoming you back soon.

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Okay for basics
Hotel room is small with not much room to move around, very basic. Bathroom is very basic with no modern updates. It was clean but just a place for one night. I wouldn’t recommend a long stay.
Stayed 2 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello Nancy,Thank you for your feedback. We apologize if the size of the room and bathroom did not meet your expectations. We appreciate your input and will consider it for future improvements.

6/10 Okay

Sandy

Room was clean, but the smell from the cleaning supplies used was overwhelming. Luckily we had a window we could open up to get some fresh air into the room. Bathroom has been updated. Room was smaller than most hotel rooms. Bed was comfortable. Only coffee, juice and granola bars for breakfast.
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hello Sandy,It means so much to have earned your business. We appreciate the feedback regarding our bed as well as our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 Poor

jocelyn

Stayed 3 nights in Oct 2023
Response from Manager on 30 Oct 2023
Hello jocelyn,We're sorry to hear that your experience fell short of expectations. We value your feedback and will share it with our team for further review. If there's anything specific you would like us to address, please feel free to reach out to our management directly. We appreciate your understanding and hope to have the chance to improve your next stay.

8/10 Good

Elie

Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Elie,Thank you for taking the time to leave a review of your recent stay. We appreciate your positive feedback and are glad to hear that you had an enjoyable experience overall. If there is anything specific that you think we could have done better, we would love to hear your thoughts. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Manager on 9 Oct 2023
Hello David,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Hello Patricia,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good would stay again
Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hi Bruce,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!