Lake Neuchatel Family Hotel

"Exquisite old-world hotel with exceptional service"

"Cómodas y amplias habitaciones, muy buenas amenidades. La comida y cena de los restaurantes magnífica."

"We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar! "

"The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations."

"The place is super convenient in the middle of town in the pedestrian only zone. This does not mean it is quiet... The building was not well insulated from noise - on weekends pedestrian noise can be rather loud."

"Lovely old hotel. Staff welcoming. Restaurant excellent - but very pricey."